Sienna Field
Beaumaris,Australia
Summary
Dedicated support worker with a passion for providing compassionate care and assistance to individuals in diverse settings. Skilled in fostering positive and strong relationships with clients, promoting their independence and overall wellbeing. A strong communicator committed to advocating for clients\' needs and enhancing their quality of life.
Overview
7
7
years of professional experience
Work History
Personal Support Worker
Prestige Inhome Care
10.2023 - Current
- Aids clients with activities of daily living to encourage independence
- Manages daily tasks to support people suffering from illness, injury, or dealing with effects of aging
- Maintain detailed records of client care, condition, progress, and concerns
- Develop strong rapport with clients through empathetic communication and attentive service
Customer Service Representative
Lorna Jane
12.2021 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Offered advice and assistance to customers, paying attention to special needs or wants
Customer Service Representative
Target
11.2017 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Offered advice and assistance to customers, paying attention to special needs or wants
Education
Bachelor of Psychological Science -
Deakin University
Melbourne, VICHigh School Diploma -
Mentone Girl's Grammar School
Mentone, VICSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Computer skills
Timeline
Personal Support Worker
Prestige Inhome Care
10.2023 - Current
Customer Service Representative
Lorna Jane
12.2021 - Current
Customer Service Representative
Target
11.2017 - 01.2025
Bachelor of Psychological Science -
Deakin University
High School Diploma -
Mentone Girl's Grammar School
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