Sienna Germano
Melbourne,VIC
Summary
Dedicated and adaptable professional with a strong work ethic and exceptional communication skills. Recent graduate equipped with advanced research, technical, and problem-solving abilities, demonstrating a commitment to delivering positive customer experiences. Proven capability in fast-paced environments with effective multitasking and time management skills, eager to contribute to team success and organizational goals. Highly motivated to embrace new challenges while mastering new concepts quickly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Booking Agent
Sam Germano
Werribee, VIC
06.2024 - Current
- Created and maintained client records, including contact information, payment histories, and booking preferences.
- Identified areas of improvement within existing processes and implemented changes accordingly.
- Created computer and technology skills.
- Time management.
Diploma Beauty Therapy
Sechi Hair Academy
Werribee, VIC
04.2024 - 03.2025
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed, facials, massages, eyebrow/lash tint & lift, waxing, spray tan, makeup.
Boost Juice
Adrian Grasso
Werribee, VIC
11.2022 - 10.2024
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Completed routine maintenance and repair.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Salon Assistant
Percy & Fred
Werribee, VIC
02.2021 - 02.2024
- Assisted in scheduling appointments, answered phones, and managed bookkeeping duties..
- Kept work stations clean and sanitized scissors, combs and other styling tools.
Education
Thomas Carr College
Tarneit, VIC11-2023
Skills
- Client relationship management
- Booking systems
- Customer service
- Time management
- Team collaboration
- Attention to detail
- Communication skills
- Teamwork and collaboration
- Problem solving
Certification
- Diploma in Beauty Therapy
- Certificate in coffee making and art
Timeline
Booking Agent
Sam Germano
06.2024 - Current
Diploma Beauty Therapy
Sechi Hair Academy
04.2024 - 03.2025
Boost Juice
Adrian Grasso
11.2022 - 10.2024
Salon Assistant
Percy & Fred
02.2021 - 02.2024
Thomas Carr College
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