Sienna Herbert

• Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
• Trained new employees on company procedures, ensuring consistent quality in front of house services.
• Streamlined front of house operations for increased efficiency with well-organized scheduling and task delegation.

• Served high customer volumes during special events, nights, and weekends.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

• Reset tables to keep work area and dining room clean.

• Explain menu items and suggested appropriate options for food allergy concerns.

• Maximised table turnover rate by efficiently managing reservations and seating arrangements.