Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Sienna Jolly

Yea,VIC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity and is a supporting and friendly team player.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Just Great Coffee

Vicky McMaster
11.2022 - Current
  • Served customers quickly and efficiently.
  • Restocked and cleaned stations.
  • Monitored customer feedback on Facebook and Google reviews
  • Used POS system to accurately enter orders and process payments.
  • Listened carefully to customer requests and orders and prepared their order.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Followed exact recipes for mixing and preparing beverage.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Subway

Balphrat Singh
03.2020 - 11.2022
  • Accomplished multiple tasks within established timeframes.
  • Exhibited high energy and professionalism when dealing with customers and staff.
  • Delivered prompt service to prioritize customer needs.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Packaged and stored food products following proper handling and preservation methods.
  • POS system
  • Assisted in opening and closing the store
  • Online orders

Education

Currently Studying Year 9

Yea High School
Yea, VIC

Skills

  • Warm and Friendly
  • Customer Loyalty
  • Cleanliness
  • Organization
  • Clear communication
  • Menu Memorization

Certification

  • Barista's certification
  • First aid level 2
  • Polish program
  • Blue edge leadership program
  • Endeavour awards through from Year 7-Year 9


Timeline

Just Great Coffee

Vicky McMaster
11.2022 - Current

Subway

Balphrat Singh
03.2020 - 11.2022

Currently Studying Year 9

Yea High School

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Sienna Jolly