Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sienna Kwon

Sienna Kwon

509 Pitt St, Haymarket,NSW

Summary

I am engaged in various service jobs such as warehouse, department store, restaurants, and cafe. Through my diverse work experiences, I have gained valuable skills and insights that have shaped my professional development:


Through my diverse work experiences, I have gained valuable skills and insights that have shaped my professional development:

Adaptability: Working in various environments, from farms to factories, has taught me how to quickly adapt to new situations and tasks. I learned to remain flexible and embrace change, which is essential in dynamic work settings.

Teamwork: Collaborating with colleagues from different backgrounds has enhanced my ability to work as part of a team. I understand the importance of communication, trust, and support in achieving common goals.

Problem-Solving: Encountering challenges in different roles has sharpened my problem-solving skills. I’ve learned to approach issues with a positive attitude, analyze situations critically, and find effective solutions.

Work Ethic: My experiences have instilled a strong work ethic. I have developed the discipline to meet deadlines, take initiative, and maintain a high standard of quality in my work.

Attention to Detail: In roles that required precision, such as production work, I learned the significance of attention to detail. This skill has been crucial in ensuring accuracy and quality in all tasks.

Safety Awareness: Working in industrial and agricultural settings has made me acutely aware of safety protocols. I understand the importance of maintaining a safe work environment and have become proficient in following safety guidelines.

Time Management: Balancing multiple tasks and responsibilities has improved my time management skills. I have learned to prioritize effectively and work efficiently to meet targets.


These experiences have not only equipped me with practical skills but also fostered personal growth, preparing me for future challenges in my career.


Overview

7
7
years of professional experience

Work History

Warehouse Worker

Coupang
01.2023 - 09.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 25 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Hospitality Worker

Restuarant
09.2020 - 06.2021
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Improved customer satisfaction by providing prompt and courteous service.
  • Trained new staff members on proper customer service and hospitality policies.

Hospitality Worker

Cafe
07.2019 - 08.2020
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organized work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints.
  • Processed payments with focus on accuracy and correct cash-handling procedures.

Customer Service Cashier

Department Store
05.2017 - 09.2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Describes clothes and encourages customers to be interested.

Education

Bachelor of Arts - Department of Child Welfare

Sookmyung Women's University
Cheongpa-ro, Yongsan-gu, Seoul
02.2021

Skills

  • Clear Communication
  • Problem Solving
  • Quick Learner
  • Cleaning and Organizing
  • Teamwork
  • Patience
  • Self-Motivated and Disciplined

Timeline

Warehouse Worker

Coupang
01.2023 - 09.2024

Hospitality Worker

Restuarant
09.2020 - 06.2021

Hospitality Worker

Cafe
07.2019 - 08.2020

Customer Service Cashier

Department Store
05.2017 - 09.2019

Bachelor of Arts - Department of Child Welfare

Sookmyung Women's University
Sienna Kwon