Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sienna Lang

Glen Iris

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills.

Overview

4
4
years of professional experience

Work History

Babysitter

Family Friends And Neighbors
10.2020 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Travel Agent

Plan Japan
05.2021 - 09.2023
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

Education

MLC
Kew, VIC

Skills

  • Patience and Empathy
  • Time Management
  • Strong Work Ethic
  • Reliability
  • Reliability and punctuality
  • Schedule Management
  • Customer Service
  • Organization and Time Management

Languages

English
Native or Bilingual
Japanese
Native or Bilingual

Timeline

Travel Agent

Plan Japan
05.2021 - 09.2023

Babysitter

Family Friends And Neighbors
10.2020 - Current

MLC

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Sienna Lang