Summary
Overview
Work History
Education
Skills
Timeline
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Sienna Lind

Coolum Beach

Summary

Dynamic and reliable professional with extensive experience in hospitality, notably at Nambour RSL. Proven ability to enhance customer satisfaction through excellent communication and strong multitasking skills. Recognized for developing loyal clientele and training staff in best practices, ensuring a positive and efficient service environment.

Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

5
5
years of professional experience

Work History

Bartender

Nambour RSL
03.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Waitress

Bettys Burgers Noosa
10.2022 - 03.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

FOH Team Member

McDonald's
01.2021 - 09.2022
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
  • Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
  • Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.

Education

Diploma - Beauty Therapy

Demi International Beauty Academy
11-2024

High School Diploma -

Coolum Beach State High
11-2023

Skills

  • Highly reliable
  • Strong multitasking
  • Complex Problem-solving
  • Excellent communication
  • Organizational skills
  • Attention to detail
  • Teamwork and collaboration

Timeline

Bartender

Nambour RSL
03.2024 - Current

Waitress

Bettys Burgers Noosa
10.2022 - 03.2024

FOH Team Member

McDonald's
01.2021 - 09.2022

Diploma - Beauty Therapy

Demi International Beauty Academy

High School Diploma -

Coolum Beach State High
Sienna Lind