Overview
Work History
Education
Skills
Leadership
Volunteer Work
Timeline
Generic

Sienna Scomersich-Lovato

Bundall,QLD

Overview

7
7
years of professional experience

Work History

Team Member

Supercheap Auto
12.2023 - Current
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
  • Currently working towards a Certificate III in Retail with the support of the SRG.

Waitress

MODA Tapas. Brasa. Bar
05.2021 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Currently only working on occasion when requested since relocation to GC.

Casual Sales Assistant

Nine West Shoes
06.2021 - 02.2023
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long-term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company-defined sales goals.
  • Worked at the Robina store until Jan 2022, I then transferred to our Myer Brisbane City store.

Bottle Shop Attendant

Liquorland
09.2021 - 02.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Casual~Crew Member

McDonald's Wintergarden II
05.2017 - 12.2020
  • Closely followed protocols for emergency situations, maintaining calmness and efficiency.
  • Maintained current knowledge of all team position requirements
  • Ensured successful strategies were in place to boost performance, streamline processes and increase efficiency in different areas
  • Helped out junior employees to improve performance, food safety and customer service

Education

Bachelor of Laws/Bachelor of Communication - Law, Communication & Marketing

Bond University
Gold Coast, QLD
04.2025

High School Diploma -

Brisbane Girls Grammar School
Brisbane
11.2020

Skills

  • Sales expertise
  • Energetic and organized
  • Dedicated
  • Resilient
  • Always punctual
  • Cooperative team member
  • Passionate

Leadership

Bond International Affairs Society [BIAS]: Equity Director (Appointed Sem 232)

  • Events & External Relations Pod
  • Ensure that all committee members are aware of and adhere to necessary regulations and policies concerning equity and diversity for the student body and the broader university community.
  • Develop, oversee, and implement necessary changes to the existing equity guidelines. Identifying issues that may require policy alteration, establishment or management.

Volunteer Work

Bond University Student Ambassador Volunteer

  • I have been assisting as a student ambassador since semester 211

This position has allowed me to assist with various events such as campus tours, awards ceremonies, orientation weeks, and graduations.

I have been able to develop my interpersonal communication skills, and learn more about what the University has to offer to students. Bond cares about their students and is passionate about their success, I love being able to share my experiences with prospective students. I am slightly introverted, so this opportunity has allowed me to be involved in campus life, meeting various students, graduates and faculty members. 

I have achieved my Platinum Certificate for my contribution.

Timeline

Team Member

Supercheap Auto
12.2023 - Current

Bottle Shop Attendant

Liquorland
09.2021 - 02.2022

Casual Sales Assistant

Nine West Shoes
06.2021 - 02.2023

Waitress

MODA Tapas. Brasa. Bar
05.2021 - Current

Casual~Crew Member

McDonald's Wintergarden II
05.2017 - 12.2020

Bachelor of Laws/Bachelor of Communication - Law, Communication & Marketing

Bond University

High School Diploma -

Brisbane Girls Grammar School

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Sienna Scomersich-Lovato