Sienna Smith

Working face to face with customers in the branch to resolve issues and assist with their banking needs. I have experience with business accounts, power of Attorneys, Deceased estates, Visa disputes and general customer enquiry assistance. I assist with situations with care, confidentiality and privacy in mind. Consistent daily cash handling of large volumes of money along with balancing. Call centre operative, assisting customers over the phone on a weekly basis. Training new staff members and delegating the teller area of the branch. I am also an accredited personal lender and have been completing personal loan applications for customers since September of 2023. I am also trained in insurance sales with Allianz Insurance. I work with a small team, communicating effectively and consistently. I also have experience stepping in as a supervisor and completing extra tasks.

Serving customers, stocking shelves, preparing deli items and serving alcohol.

Assisting the Dentist during a variety of appointments with patients. from basic check up and cleans to root canals and surgical extractions. Cleaning and sterilising the consultation room and instruments. Reception duties including booking appointments, answering phones, filing and ordering stock/ products. Making orthodontic retainers. Experience with iTero scanning machine and basic orthodontic knowledge.

Serving customers, cash handling and register balancing. Stock ordering and beverage making. Task delegating and managing junior staff. I also worked for Muzza's Milk Bar between September of 2014 and April of 2015 as a junior.

Serving customers, stocking shelves, assisting with gift purchases, cash handling and register balancing. Occasional stock ordering. I also went back and filled in at Beachside Bargains for 3 months at the end of 2019 while a staff member was on leave.