Sienna Tingwell
Martin
Summary
Experienced with customer service management, including efficient resolution of client concerns. Utilizes communication and problem-solving skills to enhance customer satisfaction. Track record of fostering positive interactions and maintaining high service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Executive
Baskin Robins
09.2021 - Current
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
Education
Completed Yr 11 -
Court Grammar School
Mundijong, WA11-2024
Skills
- Client Communication Skills
- Effective Issue Resolution
- Dedicated Worker
- Enthusiastic Learner
- Team Collaboration
Certification
cert automotive
Timeline
Customer Service Executive
Baskin Robins
09.2021 - Current
Completed Yr 11 -
Court Grammar School
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