Sierra Green
brisbane
Summary
Dynamic customer service professional with experience at Flannerys Organic, recognized for enhancing customer satisfaction through efficient cash transactions and resolving complaints. Proven ability to thrive in high-pressure environments, demonstrating strong multitasking and communication skills. Committed to integrity and excellence, consistently improving customer relations and loyalty.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cahier
Flannerys Organic
04.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Waitress Trainee
Cafe
01.2023 - 10.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Actively listened customer feedback suggestions implemented improvements response their comments.
Education
No Degree - Cert 4 in Justice And Criminal Studies
Corinda State High School
Address: 46 Pratten St, Corinda QLD 407511-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Customer relations
- Written and verbal communication
- Product knowledge
- Issue resolution
Accomplishments
volunteering at Corinda aged care centre for 20 hours of work for my cert 2 in volunteering
Certification
i have a cert 2 in volunteering and studying a cert 4 in justice and criminal studies
Languages
English
Full Professional
Russian
Professional Working
Japanese
Limited Working
Timeline
Cahier
Flannerys Organic
04.2024 - 11.2024
Waitress Trainee
Cafe
01.2023 - 10.2023
No Degree - Cert 4 in Justice And Criminal Studies
Corinda State High School
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