Sierra Jacobs
Grafton,NSW
Summary
Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. i try to connect to the customer if they have concerns or complaints and I am good under pressure. i try to push myself to do things I have never done before and aspire to be independent.
Overview
1
1
year of professional experience
Work History
Kitchen and Customer Service
Australis
08.2023 - Current
- Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Kitchen and Customer Service
McDonald's
01.2023 - 08.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from consumers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Education
Finished Year 10 -
Grafton High School
Grafton, NSW09.2025
Skills
- Payment Collection
- Guest Services
- Patience and composure
- Empathy and understanding
- Adaptability and flexibility
- Organizational skills
about me
i have a passion for working and being in the work force. i like to put myself out there and i am very good with people and communication, i hope its because of my very bright and bubbly personality. i am easy to train and talk to and take criticism very well. i am willing to do any sort of education or apprenticeship if needed, i am still in school but am willing to work around that or drop out
Timeline
Kitchen and Customer Service
Australis
08.2023 - Current
Kitchen and Customer Service
McDonald's
01.2023 - 08.2023
Finished Year 10 -
Grafton High School
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