SIFA CLEMANCE
Acacia Ridge
Summary
Detail-oriented professional skilled in delivering exceptional customer service and maintaining operational excellence in retail and warehouse environments. Adept at managing inventory, processing transactions, and fostering team collaboration to ensure a clean, safe, and efficient workplace.
Overview
6
6
years of professional experience
Work History
Pick Packer
City Beach Distribution Centre
10.2025 - Current
- Picked and prepared orders according to management specifications
- Packed and stored incoming stock to ensure accurate inventory levels
- Sealed, tagged, and verified orders for accuracy before shipment
- Conducted inventory checks to identify and report stock shortages
- Maintained a clean, organized, and safe work environment
- Followed workplace health and safety regulations
- Ensured safety protocols were followed to protect inventory and personnel
Retail Assistant
ALDI
Mount Gravatt East
06.2024 - 09.2025
- Assisted customers with product inquiries, delivering personalized service to enhance shopping experience.
- Operated cash register accurately, processing transactions and handling payments.
- Processed payments using cash register, credit card machine and POS system.
- Stocked shelves efficiently, maintaining product organization and visibility.
- Managed inventory levels through regular checks and efficient restocking, ensuring product availability for customers.
- Implemented merchandising displays to increase product visibility and drive customer interest.
- Collaborated with team members to ensure a clean and safe store environment.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
Room Attendant
Silk Hospitality
01.2021 - 01.2022
- Delivered exceptional guest service by promptly addressing enquiries
- Changed bed linen and replaced towels and bathroom amenities
- Vacuumed, swept, mopped, dusted, and polished rooms
- Identified and reported maintenance issues to ensure guest comfort
- Updated guest room status on daily assignment sheets
- Restocked minibar items to maintain guest satisfaction and enhance experience
- Restocked cleaning trolley at end of shifts
Pick Packer
Labour Solutions Australia
01.2020 - 01.2021
- Selected and packaged orders for timely delivery
- Oversaw stock intake and documented shortages to support inventory management
- Recorded inventory movements for accuracy to prevent discrepancies
- Adhered to safety protocols in the workplace
- Maintained cleanliness in work areas to ensure safe and efficient operations
Education
Certificate I -
Hospitality
01-2021
Skills
- Order picking
- Inventory management
- Stock organization
- Computer literate: Microsoft Office, email, Google, social media
- Product labeling
- Sales processing
- Customer service
- Computer literate: Microsoft Office, email, Google, social media
- Workplace organization
- Adaptability
- Work ethic
- Team collaboration
- Interpersonal skills
- Conflict resolution
- Effective communication
- Written communication
- Product labeling
References
- David Safari, 0487 933 838, davsaf@hotmail.com
- Vanessa Nieuwenhuisen, 0437 210 014, vanessan@yfs.org.au
Education Certificates
Certificate I in Hospitality, 01/01/21
Timeline
Pick Packer
City Beach Distribution Centre
10.2025 - Current
Retail Assistant
ALDI
06.2024 - 09.2025
Room Attendant
Silk Hospitality
01.2021 - 01.2022
Pick Packer
Labour Solutions Australia
01.2020 - 01.2021
Certificate I -
Hospitality