Summary
Overview
Work History
Education
Skills
Languages
Certification
Reference Check
Timeline
Generic

Sihan Rong

Perth,WA

Summary

Hardworking and analytical UWA accountancy graduate seeking for a position as a graduate auditor or where I can integrate my background and experience to help conduct audit procedures.

Overview

4
4
years of professional experience
1
1
Certification

Work History

all rounder

Coco Fresh Tea & Juice
01.2023 - Current
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled line and crowd with quick, efficient service.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Cleaned counters, machines, utensils, and seating areas daily.

Customer Service Cashier

Chili Panda
09.2019 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Operated cash register to record transactions accurately and efficiently.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

Master of Commerce - Business Information and Logistics Management

University of Western Australia
The University Of Western Australia
07.2023

Bachelor of Commerce - Accounting

University of Western Australia
The University Of Western Australia
07.2021

Skills

  • Customer Service Process Improvement
  • Proficient in Office software
  • Customer Service
  • Stock Management
  • Financial Management
  • Cash Management

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Certification

  • Bartender certificate
  • Australia driver's license

Reference Check

Chili Panda 

Shihao: 0450622429

Timeline

all rounder

Coco Fresh Tea & Juice
01.2023 - Current

Customer Service Cashier

Chili Panda
09.2019 - Current

Master of Commerce - Business Information and Logistics Management

University of Western Australia

Bachelor of Commerce - Accounting

University of Western Australia
Sihan Rong