Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sihana Haxhnikaj

greystanes,NSW

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Motivated high school student with a track record of academic excellence looking for part-time/casual work. Organised and motivated employee eager to apply time management and organisational skills in various environments.

Responsible and motivated student ready to apply education in the workplace. Ability to handle challenging work, and excellent time management skills.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.

Overview

4
4
years of professional experience

Work History

Mcdonalds

customer service
Guildford, NSW
10.2020 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Understood and followed oral and written directions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritised and organised tasks to efficiently accomplish service goals.
  • Recognised by management for providing exceptional customer service.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

Merrylands High School
Merrylands, NSW
09-2034

Skills

  • Team Building
  • Customer Relations
  • Public Speaking
  • Flexible and Adaptable
  • Supervision and leadership
  • Decision-Making
  • Friendly, Positive Attitude
  • Social Perceptiveness
  • Basic Math

Accomplishments

  • I was on the show The Voice Australia, participating in "The Voice Australia last year was transformative experience that significantly impacted my personal and artistic development. As an individual who has always had a profound passion for music, the opportunity to showcase my talents on a national platform represented not merely an accomplishment, but also a realisation of long-held dreams. The show provided a unique environment where i could express my musicality while receiving constructive feedback from industry professionals.

Languages

Albanian
Native/ Bilingual
English
Native/ Bilingual

Timeline

Mcdonalds

customer service
10.2020 - Current

High School Diploma -

Merrylands High School
Sihana Haxhnikaj