Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sihyung Lee

Brisbane

Summary

Adept at multitasking and conflict negotiation, I enhanced customer satisfaction at Sul.Zip by efficiently managing multiple tables and resolving inquiries with personalized service. Trained in workplace health and safety, my experience spans from kitchen hand to cashier, where I ensured accuracy in transactions and food delivery, demonstrating both hard and soft skills without compromising service quality.

Overview

2
2
years of professional experience

Work History

Server

Sul.Zip
04.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Cashier

굿마트
10.2022 - 01.2023
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Greeted customers entering store and responded promptly to customer needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Kitchen Hand

깐깐한족발 전주송천점
06.2022 - 09.2022
  • Trained new staff on food preparation and safety procedures.
  • Followed recipes and chef instructions to prepare food correctly.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Used manual or electric appliances to clean, peel, slice and trim foods.

Education

High School Diploma -

Queensland University of Technology
Brisbane, QLD
11.2024

Skills

  • Workplace Health and Safety
  • Place Settings
  • Food Delivery
  • Conflict Negotiation

Timeline

Server

Sul.Zip
04.2023 - 05.2024

Cashier

굿마트
10.2022 - 01.2023

Kitchen Hand

깐깐한족발 전주송천점
06.2022 - 09.2022

High School Diploma -

Queensland University of Technology

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Sihyung Lee