Siifan Aliyi
Truganina,VIC
Summary
- Customer Service Representative bringing top-notch oral and written communication skills, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires, and providing customized solutions to build loyalty. As well as an Outgoing Fast Food Worker with a background in food service settings. Well-organized and hardworking with a passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
1
1
year of professional experience
Work History
Fast Food Crew Member
KFC Point Cook
11.2023 - Current
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Enhanced team productivity by maintaining aclean and organized work environment.
- Prepared high-quality food items following established recipes and safety guidelines for consistent results.
- Expedited orders with accuracy, resulting in reduced wait times for customers.
Customer Service Representative
Myer Melbourne
08.2023 - 12.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
No Degree -
Al-Taqwa College
Truganina, VIC10.2025
Skills
- Cash Handling
- Safe Food Handling
- Order Management
- Consultative Sales
- Product Knowledge
- Complaint Handling
- Customer Service
- Product Promotion
Languages
English
Native or Bilingual
Ethiopian
Native or Bilingual
Arabic
Limited Working
Timeline
Fast Food Crew Member
KFC Point Cook
11.2023 - Current
Customer Service Representative
Myer Melbourne
08.2023 - 12.2023
No Degree -
Al-Taqwa College
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