Sijan Nepal
RENOWN PARK,SA
Summary
A successful produce team member at Woolworths Marayong, NSW for two years, customer service and store manager assistant experience in Panetta Mercato (fresh produce and Italian grocery store), Baulkham Hills, NSW for five years. Food handling experience in Carlo Bistro (Carlingford Bowling Club), Carlingford for a year with a history of food handling and customer service success.
Overview
6
6
years of professional experience
Work History
Produce Team Member
Woolworths
Marayong, NSW
03.2022 - 02.2025
- Reference: Jigar Patel
- Position: Manager
- Contact number: 0451087813
- Coordinated with suppliers, ensuring timely delivery of fresh produce.
- Assisted customers in selecting the best produce items based on their needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Collaborated with team members, sharing tasks and supporting department goals.
- Provided training to new employees, sharing best practices and departmental procedures.
- Followed instructions to properly arrange merchandise items.
- Kept track of inventory levels to ensure accuracy of stock availability.
- Identified damaged or expired product for removal from shelves or storage areas.
- Cleaned shelves, counters and tables to maintain organized store.
Customer Service and Store Manager Assistant
Panetta Mercato
Baulkham Hills, NSW
06.2019 - 02.2025
- Reference: Bhupi Rana
- Position: Manager
- Contact number: 0451323007
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Created weekly work schedules for store personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Prepared monthly reports on sales figures, expenses, profits.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Established customer service standards and monitored staff compliance.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Food Handling Experience
Carlo Bistro
Carlingford, NSW
05.2019 - 05.2020
- Company Overview: (Carlingford Bowling Club)
- (Carlingford Bowling Club)
- Reference: Jonathan Zhou
- Position: Head Chef
- Contact Number: 0433080286
- Rotated inventory to reduce waste and optimize freshness.
- Assembled and served meals according to specific guest requirements.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Monitored food temperatures to ensure safety and quality standards were met.
- Assisted with unloading deliveries from suppliers into storage areas.
- Set up, restocked and cleaned dining areas.
- Served meals to customers in a friendly and courteous manner.
- Monitored inventory to keep adequate stock of food items and supplies.
- Performed opening and closing duties as assigned by management.
- Delivered food orders promptly and accurately to guests tables.
Education
Bachelor - Business Studies
Golden Gate International College
Kathmandu, NepalSkills
- Stock management
- Shift scheduling
- Team building and leadership
- Inventory counting
- Staff supervision
- Pricing and markdowns
- Display setup
- Sales expertise
- Customer service management
- Relationship building and management
- Vendor management
- Upselling and cross selling
- Employee coaching
- Sales techniques
- Records management
- Retail operations
- Staff management
- Team management
- Business development
- Problem-solving
- Operations
Languages
- Nepali
- English
- Hindi
Disclaimer
I hereby inform you that the statement made above is true to the best of my knowledge and belief.
Timeline
Produce Team Member
Woolworths
03.2022 - 02.2025
Customer Service and Store Manager Assistant
Panetta Mercato
06.2019 - 02.2025
Food Handling Experience
Carlo Bistro
05.2019 - 05.2020
Bachelor - Business Studies
Golden Gate International College
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