Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Oversee the IT support team to ensure timely and effective troubleshooting of technical issues for both clients and internal users.
Monitor, maintain, and upgrade company networks and systems to enhance performance and reliability, ensuring minimal downtime.
Collaborate with the development team to assist in designing,testing,and deploying software applications tailored to meet business requirements.
Coordinate and manage IT projects, including system updates and new technology implementations, ensuring timely delivery and alignment with business goals.
Implement and enforce data security measures to protect sensitive information, maintaining compliance with industry standards and regulation.