Sikander Singh
Ryde,NSW
Summary
Organized and efficient front desk and security supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
Overview
5
5
years of professional experience
Work History
Security Control Room Operator
Egroup
04.2018 - 08.2023
- Permitted entry with escort for approved persons into secure locations.
- Performed risk analyses to identify appropriate security countermeasures.
- Monitored employee activities, confirming compliance with security regulations.
- Reported irregularities such as fire and safety hazards to maintenance.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Researched and developed new computer forensic tools.
- Participated in staff meetings, special events, and professional development activities.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Checked and verified photo identification prior to granting facility access.
- Encrypted data and erected firewalls to protect confidential information.
- Oversaw entry and exit of up to [Number] employees and visitors daily.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Monitored use of data files and regulated access to protect secure information.
- Secured personal and company goods against robbery, vandalism, and illegal entry.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Monitored computer virus reports to determine when to update virus protection systems.
- Engineered, maintained and repaired security systems and programmable logic controls.
- Identified violators and escorted departing personnel to guard against theft of property.
- Conducted security audits to identify vulnerabilities.
- Recommend improvements in security systems and procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Front Desk Administrator
Equinix
10.2022 - Current
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Collected, validated, and distributed information to employees.
- Generated reports to suggest corrective actions and process improvements.
- Completed forms and reports to facilitate admission, transfer or discharge.
Education
Bachelor of Information Technology -Cyber Security -
NIIT
09.2024
Diploma of Cyber Security - Cyber Security
NIIT
03.2021
Licenses & Certifications
03.2023
Advanced Diploma - Business Management
Crown Business School
Sydney, NSW02.2016
No Degree - Cloud Computing
Charles Sturt University
Sydney, NSW02.2023
Skills
- Stakeholder Relations
- Business Correspondence
- Problem-Solving Skills
- Technical Support
- Workflow Processes
- Customer Retention
- Effective Planning
- File Management
- Word Processing
- Office Management
- Business Development
- Microsoft Office
- Administration and Management
- Procurement Documentation
- Help Desk Tickets
- Deadline Adherence
- Multiple Access Points
- POS System Operations
- Installation and Repair
- Attention to Detail
- ASI Front Desk
- Orientation and Training
- Inquiry Requests
- Team Collaboration
- Advanced Excel Spreadsheet Functions
- Office Meetings
- Balance Sheets
- Multi-Line Phone Systems
- Server Performance Optimization
- Work Planning and Prioritization
- Professional Relationships
- Virus and Spyware Detection
Timeline
Front Desk Administrator
Equinix
10.2022 - Current
Security Control Room Operator
Egroup
04.2018 - 08.2023
Bachelor of Information Technology -Cyber Security -
NIIT
Diploma of Cyber Security - Cyber Security
NIIT
Licenses & Certifications
Advanced Diploma - Business Management
Crown Business School
No Degree - Cloud Computing
Charles Sturt University
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