Summary
Overview
Work History
Education
Skills
Timeline
Generic

Silan(Christina Chen

Melbourne,VIC

Summary

Professional retail merchandiser with robust experience in driving sales through strategic product placements and visual displays. Strong focus on team collaboration and results, with reliable track record in adapting to dynamic retail environments. Skilled in inventory management, product presentation, and customer engagement. Known for effective communication, leadership, and proactive approach to meeting retail goals.

Overview

2
2
years of professional experience

Work History

Bank Intern

Bank of China
12.2024 - 03.2025
  • Assisted customer to use the smart teller machine
  • Promoted BOC App to customers and the number of users increased by 30% in the local region
  • Imported, updated and exported data of 1500 credit card customers and mode conclusion tables based on data to create new target customers for promotion

Beauty Advisor

W Cosmetics
04.2024 - 11.2024
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Cafe Worker

White MOJO
01.2023 - 01.2024
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Education

Bachelor of Commerce - Finance&Marketing

University of Melbourne
Parkville, VIC
12-2024

Skills

  • Professional English and Mandarin
  • Teamwork and Collaboration
  • Customer Service
  • Digital Marketing: Instagram, Tiktok and Redbook
  • Microsoft Excel
  • Credit analysis
  • Portfolio management

Timeline

Bank Intern

Bank of China
12.2024 - 03.2025

Beauty Advisor

W Cosmetics
04.2024 - 11.2024

Cafe Worker

White MOJO
01.2023 - 01.2024

Bachelor of Commerce - Finance&Marketing

University of Melbourne
Silan(Christina Chen