Summary
Overview
Work History
Education
Skills
Timeline
Generic

Silila Moa

Rockingham,WA

Summary

Dynamic professional with a proven track record in customer service and data entry at Tonga Electric Power Board. Adept at enhancing team collaboration and resolving issues efficiently, ensuring high customer satisfaction. Recognized for maintaining organized filing systems and delivering effective communication, contributing to a productive work environment.

Overview

31
31
years of professional experience

Work History

Self Employed

Moa Lawn & Gadrdening Services
Rockingham, WA
06.2017 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Secretary

Tonga Electric Power Board
Nukualofa
03.1994 - 05.2004
  • Provided administrative support to the Office Manager and other staff members.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Organized and maintained filing systems for important documents.

Education

Lavengamalie High School
Tofoa, Tonga
12-1988

Skills

  • Customer service
  • Data entry
  • File management
  • Team collaboration
  • Problem solving
  • Communication skills

Timeline

Self Employed

Moa Lawn & Gadrdening Services
06.2017 - Current

Secretary

Tonga Electric Power Board
03.1994 - 05.2004

Lavengamalie High School
Silila Moa