Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Silisiwe Maphosa

Community Worker
Perth,Western Australia
Silisiwe Maphosa

Summary

Dedicated Community Worker with extensive experience working with multi-culturally diverse vulnerable children from socio-economic challenged backgrounds. A professional educated to deliver case management and client advocacy, dedicated to helping others achieve progress toward goals and meet specific needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude, willing to take on added responsibilities to meet team goals. Believe in partnering with like-minded people to pursue good causes such as bringing up self-sufficient children who have a positive impact in the community. Caring Disability Support Worker skilled at working with individuals living with spinal chord injuries and Motor Neuron Disease. Also, an empathetic Care Worker skilled at working with the aged population who struggle with chronic illness and dementia. Offers excellent interpersonal and communication skills developed through field experience. I am a personable, hardworking lady who is dedicated to her assigned duties. I am reliable, have a good bedside manner, good observational reporting skills, great administration skills, time management skills and interpersonal skills.

Overview

4
years of professional experience
3
Certification
2
years of post-secondary education

Work History

12 Buckets
Perth, Western Australia

Youth Mentor Volunteer
04.2023 - Current

Job overview

  • During my fieldwork placement (April-July 2023) I supported 23 students during activities promoting growth in mental, physical, social, emotional, and educational areas.
  • Support consumers by actively listening to concerns and offering compassionate care.
  • Used standardized assessments to evaluate abilities, interests, and characteristics of different
    students.
  • Complete necessary reports and documentation on time to maintain thorough, accurate case records.
  • Work with individuals to help understand and overcome personal, social, or behavioral problems
    affecting educational or interactive situations.
  • Advocated for students to access available resources.
  • Assist in identifying and reducing barriers to youth engagement and development.
  • Encouraged youth consumers to develop their own activities and leadership skills through group
    discussions and activities.
  • Facilitated group discussions with high school graduating student groups to expand community engagement and encouraged taking initiative.
  • Provide key emotional support to special needs students.

At Home Care Pty Ltd

Disability Support Worker
06.2021 - Current

Job overview

  • Helped clients manage and reach individual goals as well as supporting independent progression
  • Accompanied client to appointments, shopping venues and entertainment events according to determined schedule
  • Present at client's home when specialists and therapists visited.
  • Assisted clients with administering medications, cough assists, peg feeding, nebulisers, suctioning and transfers using various equipments.
  • Maintained safety with tidy, clean and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Recognize and report abnormalities and/or changes in client's health status to supervisor
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept accurate records for client files and handled related paperwork.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept detailed daily logs with care actions, patient behaviours and incidents.

Brightwater Care Group

Multi Skilled Worker
07.2020 - Current

Job overview

Multi Skilled Care Worker (Jul2020-now)

  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Recognize and report abnormalities and/or changes in patients' health status to registered nurse/ Clinical manager
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Assessing, monitoring, evaluating and reviewing staff members' Hand Hygiene and Donning & Doffing Competency Assessments (Sept2021-now)
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Implemented a safe and stable environment for the residents during ambulation, meal times, and daily routines
  • Keep my skills and qualifications current
  • Monitored client medications and adherence to individual treatment plans.
  • Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
  • Remained alert to problems or health issues of clients and competently responded.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to Registered Nurse or Clinical Manager.
  • Documented residents' mental status, behaviour, sleep and eating patterns in medical record books.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance which promotes self determination and dignity.
  • Help improve an individual's quality of life in palliative care as well as their family

Allied Health Therapy Assistant (Mar2022-now)

  • Participated in developing plans to meet daily care needs of patients.
  • Reviewed client's Leisure and Lifestyle Assessment Profiles routinely to implement changes as a result of progressive change in clients' wellbeing.
  • Communicated with patients, families and other healthcare team members about patient care.
  • Assisted in structured therapeutic activities and supportive interactions with patients.
  • Supervised 64 residents within the facility to engage in therapeutic activities and a maximum of 4 residents per day on community outings
  • Entertained, conversed and read aloud to keep patients mentally alert.

Access foundation WA
Perth, Western Australia

Community Support Coordinator
11.2023 - 12.2023

Job overview

Fieldwork Placement 2 for my Bachelor of Community Services

  • Supported individuals with disabilities by developing personalized care plans tailored to their needs.
  • Improved consumer outcomes thorough assessments, planning, and advocacy as we manage diverse casework.
  • Supported interdisciplinary team meetings to create comprehensive case plans tailored to individuals’ NDIS goals.
  • Ensured timely communication between service providers and the consumer, fostering a collaborative care environment.
  • Assessing mainstream service providers, community organizations and informal companies to ensure quality service provision for consumers.
  • Skilled at working independently and collaboratively in a team environment.
  • Attending welfare check meetings with consumers to ensure early intervention strategies are initiated where necessary and/or to ensure consumer satisfaction with our services.
  • Effective networking internally and external to the company to ensure shared information for
    improved client outcomes.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Passionate about learning, research and committed to continuous improvement.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Flexi Staff

Support Worker
10.2020 - 06.2021

Job overview

  • Supported clients from various facilities around Perth as I was working through an agency (first 4 months).
  • Maintained record of daily individual activities, behaviours and pertinent incidents for patient analysis and assessment.
  • Monitored client medications and adherence to individual treatment plans.
  • Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
  • Assisted residents with basic activities of daily living.
  • Recognized and reported abnormalities or changes in patients' health status supervisors.
  • Monitored and assisted residents through individual care plans.
  • Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Document patients' behaviour in terms of mental status, sleeping and eating patterns on different medical record platforms

Education

Acknowledge Education
Perth, WA

Bachelors of Community Services
2021 - 2024 (3 education.years_Label)

Waifs College
Perth, WA

Diploma of Community Services
2021

Stanley College
Perth, WA

Certificate 3 in Individual Support
2019

Skills

  • Conflict Resolution
  • Creative Thinking
  • Household Chores
  • Palliative Care
  • Mobility Support
  • Mental and Physical Exercise
  • Companionship and Emotional Support
  • Computer Skills
  • Recordkeeping Proficiency
  • Infection Control Procedures
  • Staff Meetings and Minute taking
  • Team Collaborating

Certification

  • Certificate in Manual Handling
  • Certificate in Administering Cardiopulmonary Resuscitation
  • Certificate in Basic First Aid
  • Certificate in Medication Administration
  • Elder Abuse Prevention Certificate
  • NDIS Worker Orientation Module
  • Working with children check
  • Current Police clearance
  • WA Drivers license
  • Own Comprehensive Insured Vehicle
  • Bowel and catheter care, pressure care, peg feeding, spinal cord injury and epilepsy management and behavior management

Timeline

Community Support Coordinator

Access foundation WA
11.2023 - 12.2023

Youth Mentor Volunteer

12 Buckets
04.2023 - Current

Acknowledge Education

Bachelors of Community Services
2021 - 2024 (3 education.years_Label)

Disability Support Worker

At Home Care Pty Ltd
06.2021 - Current

Support Worker

Flexi Staff
10.2020 - 06.2021

Multi Skilled Worker

Brightwater Care Group
07.2020 - Current

Waifs College

Diploma of Community Services

Stanley College

Certificate 3 in Individual Support
Silisiwe MaphosaCommunity Worker