NHUNG NGUYEN

• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Served high customer volumes during special events, nights, and weekends.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Kept bar stocked with liquors, juices and garnishes for drinks.

• Bussed and reset tables to keep dining room and work areas clean.
• Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
• Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Seated customers in timely manner by managing reservations and waitlists skillfully.

• Mostly work for Grant Prix Formula 1 car racing
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Served high customer volumes during special events, nights, and weekends.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Maintained clean and organized dining areas for an enjoyable guest experience.
• Assisted in menu development, resulting in increased sales and positive feedback from customers.
• Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
• Greeted and seated guests to provide friendly and welcoming experience.
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
• Provided guests with information about menu items, specials and promotions to provide quality service.
• Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
• Processed payments and provided receipts to establish proof of transaction.

• Mostly work for Flemington racing course
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.

• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
• Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.

• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Served high customer volumes during special events, nights, and weekends.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Followed strict recipes and drink measurements to minimize product used.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Mixed unique and interesting cocktails for customers, including bar specials.

• Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
• Maintained clean and organized dining areas for an enjoyable guest experience.
• Assisted in menu development, resulting in increased sales and positive feedback from customers.
• Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
• Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
• Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
• Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
• Upsold menu items when appropriate, contributing to increased revenue generation without compromising guest satisfaction.
• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
• Greeted and seated guests to provide friendly and welcoming experience.

Staff of the month

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Served high customer volumes during special events, nights, and weekends.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Followed strict recipes and drink measurements to minimize product used.
• Prepared garnishes by evenly slicing and pitting fruits.