Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Silpy Yaram Tamchi

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

SkyandLotus
11.2023 - Current
  • Leadership & Conflict Resolution: Managed bartenders and support staff, ensuring smooth operations and handling conflicts diplomatically during busy nights and events
  • Time Management & Multitasking: Prioritized tasks effectively to meet high demands, optimizing efficiency and customer satisfaction during peak hours
  • Mixology Expertise: Created diverse cocktails to cater to varying tastes, expanding mixology skills and enhancing customer experience
  • Customer Engagement & Loyalty: Build rapport with patrons, providing personalized experiences to boost customer loyalty and retention
  • Inventory Management: Controlled inventory levels, minimizing waste and optimizing profitability
  • Adaptability & Collaboration: Quickly adjusted to dynamic nightlife environments, fostering team collaboration to achieve common goals

FOH/Barista

Australian Catering Service
11.2022 - Current
  • Customer Service Excellence: Provided exceptional service by greeting, taking orders, and handling transactions efficiently, ensuring high satisfaction and positive reviews
  • Communication: Effectively communicated with customers and colleagues to relay orders and requests, fostering clear interactions and teamwork
  • Attention to Detail: Maintained quality standards and customer preferences, delivering delightful experiences through meticulous preparation and presentation
  • Problem-Solving: Demonstrated quick problem-solving skills in resolving complaints and addressing issues, minimizing disruptions and ensuring customer satisfaction
  • Upselling & Product Knowledge: Leveraged product knowledge to upsell and suggest alternatives, contributing to increased sales and revenue

Volunteer

Sankalp Hamara
08.2018 - 10.2019
  • Help provide basic education to kids living in slums of Delhi.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

Masters - Marketing

Griffith University
Brisbane, QLD
07.2024

Bachelor of Science - Biotechnology

Amity University
India
06.2020

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Time Management
  • Attention to Detail
  • Multitasking
  • Adaptability and Flexibility
  • Effective Communication
  • Self Motivation

Certification

  • I'M Alert Food Safety, 2024, Brisbane City Council
  • Responsible Service of Alcohol, 2023
  • First Aid Certificate, 2023
  • Barista Training Course, 2022

Languages

Hindi
Native or Bilingual
English
Full Professional

Timeline

Supervisor

SkyandLotus
11.2023 - Current

FOH/Barista

Australian Catering Service
11.2022 - Current

Volunteer

Sankalp Hamara
08.2018 - 10.2019

Masters - Marketing

Griffith University

Bachelor of Science - Biotechnology

Amity University
Silpy Yaram Tamchi