Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Tannous

Liverpool,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and mastering new skills.

Overview

7
7
years of professional experience

Work History

Sales Assistant

The Phone Project
Liverpool , NSW
03.2022 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and practiced suggestive selling.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged with customers and recommended products based on needs and requests.
  • Managed cash register operations using POS system and processed sales and returns.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.

Checkout Operator

Kmart
Wetherill Park, NSW
09.2021 - 08.2022
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Kept register terminal area and store clean and orderly.
  • Packed and bagged products according to customer preferences.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Processed sales, returns and exchanges using POS register system.
  • Learned roles of other departments to provide coverage and keep store operational.

Retail Assistant

Forever Twenty One
Bankstown , NSW
04.2017 - 02.2021
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Created price tags and merchandise signs for new items.
  • Used product knowledge to suggest items to match client needs.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Put new merchandise on shelves and racks in attractive arrangements.

Education

Responsible Conduct of Gaming (RCG)

National College of Vocational Education
10.2021

Responsible Service of Alcohol (RSA)

National College of Vocational Education
10.2021

Certificate III Beauty Services

Tafe NSW
06.2019

High School Diploma -

Holy Spirit Catholic College
Lakemba, NSW
12.2018

Skills

  • Product merchandising
  • Team member motivation
  • People skills
  • Product understanding
  • Self motivated
  • Multitasking
  • Good work ethic
  • Performance-driven
  • Credit and cash transactions
  • applying all types of screen protectors
  • Minor repairs
  • Providing customer support
  • Quality Assurance
  • Customer Relationship Management

Timeline

Sales Assistant

The Phone Project
03.2022 - Current

Checkout Operator

Kmart
09.2021 - 08.2022

Retail Assistant

Forever Twenty One
04.2017 - 02.2021

Responsible Conduct of Gaming (RCG)

National College of Vocational Education

Responsible Service of Alcohol (RSA)

National College of Vocational Education

Certificate III Beauty Services

Tafe NSW

High School Diploma -

Holy Spirit Catholic College

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Rebecca Tannous