Silvi Claudia
Perth,WA
Summary
Dynamic professional with a proven track record at Dua Sekawan and Wardaya College, excelling in high-quality administrative support and project management. Skilled in computer proficiency and verbal communication, adept at enhancing customer relations and team bonding. Demonstrated ability to improve processes, achieving increased efficiency and supervisor satisfaction.
Overview
4
4
years of professional experience
Work History
Administrative Support Assistant
Dua Sekawan
02.2020 - 12.2023
- Increased high-quality administrative support, ensuring detailed and accurate records by 90%.
- Communicated effectively with customers to address inquiries and provide information.
- Assisted in scheduling and managing appointments.
- Managed over 3 customer calls per week, ensuring timely responses and accurate information dissemination.
- Maintained well-organized filing system for easy access to important documents, improving overall efficiency.
Freelancer
Wardaya College
03.2022 - 06.2022
- Managed to create multiple questions and answers for projects simultaneously while maintaining high level of attention to detail and organization.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Enhanced supervisor satisfaction by delivering high-quality work within deadlines.
- Analyzed supervisor feedback to gather input and identify areas for improvement.
Education
Bachelor of Science - Computer Science
The University of Western Australia
Perth, WA12.2026
Skills
- End-user support
- Administrative procedures
- Scheduling appointments
- File organization
- Computer proficiency
- Verbal communication
- Customer service
- Team bonding
- Adaptability to change
- Problem solving
Timeline
Freelancer
Wardaya College
03.2022 - 06.2022
Administrative Support Assistant
Dua Sekawan
02.2020 - 12.2023
Bachelor of Science - Computer Science
The University of Western Australia
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