Silvia Forero Hernandez
Taylor's Nursery
Milton,Australia
Summary
Detail-oriented administrative professional with 5+ years managing office operations, scheduling, data entry, and vendor relations. Proven track record of improving workflow efficiency, meeting tight deadlines and supporting teams in fast-paced environments.
12
years of professional experience
Work History
Office Assistant
10 Months- Managed daily administrative tasks, ensuring smooth office operations and efficient workflow.
- Facilitated smooth operations by efficiently handling daily incoming mail, phone calls, and assisting customers with any queries.
- Enhanced office efficiency by organising files, tracking fuel logs and maintaining a clean workspace.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Purchasing/Accounts Payable
1 Year- Collaborated with colleagues on the Finance team to ensure work processes are completed according to accounting processes and all departmental goals and objectives are achieved.
- Ensured timely payments of vendor invoices and expense vouchers, maintaining accurate records
- Managed relationships with staff and vendors to answer any invoice payment queries
- Completed administrative tasks including entering data, filing, scanning, and preparation of routine correspondence and preparing outgoing materials as needed.
Administrative Assistant
5 Years 1 Month- Organized logistics for weddings and events in different venues in South Florida
- Answered all phone calls, emails and engaged with clients to provide excellent customer support
- Scheduled appointments and directed meetings with potential customers planning future events
- Assisted head floral designer with pulling recipes, processing and wrapping flowers
- Maintained store front displays and assisted in daily cleaning duties
- Provided event installation assistance with full set up and breakdown procedures
Accounting Assistant
1 Year 7 Months- Performed day to day financial transactions, verifying, classifying, posting, and recording accounts payable and receivable for an entertainment ticketing company
- Ensured all promoter invoices are authorized and coded accurately on Xero software
- Assisted in the transition of accounting softwares from Xero to Netsuite.
- Liaised with clients in the UK, US and France on any financial and account queries.
- Support promoter payment runs handling cross border payments
- Looked after and reviewed the accounts payable team inbox
Financial Coordinator
2 Years 3 Months- Handled daily financial operations for 10,000 patients in a large medical practice.
- Decreased delinquent accounts by 25%, speaking with patients face to face or via phone.
- Dealt with financial information with confidence and in a professional matter.
- Coordinated, verified, and submitted insurance claims on the behalf of our patients.
- Executed procedures for delinquent patient accounts, including account adjustments, re-rolling
- Created payment plans and followed up with monthly collections process
Education
Bachelor of Science - Health Administration With Minor Focus in Information Systems
High School Diploma
Skills
Customer service
Front office management
Positive attitude
Time management
Data entry
Organizing and categorizing
Office administration
Strong problem solver
Bookkeeping
Filing and data archiving
Relationship building
Spreadsheet creation
Event planning
Quickbooks
Vendor relationship management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Interests
Drawing and Painting
Gardening
Reading Books
Traveling
Timeline
Office Assistant
Taylor's Nursery
07.2025 - 05.2026
Purchasing/Accounts Payable
GreenView Partners
06.2024 - 06.2025
Administrative Assistant
Flowers N’ Designs
04.2019 - 05.2024
Accounting Assistant
DICE Ltd
08.2017 - 03.2019
Financial Coordinator
Kawa Orthodotics
06.2014 - 09.2016
Florida Atlantic University
Bachelor of Science from Health Administration With Minor Focus in Information Systems
West Boca Raton Community High School
High School Diploma
Visa
Subclass 309 Partner Visa
- Full work rights