Silvia Perez Tura
Gold Coast
Summary
Dynamic professional with a proven track record in customer relationship management and problem-solving skills, demonstrated at Sales Assistant with Nude Project. Excelled in team collaboration and upselling strategies, boosting sales and enhancing customer satisfaction. Skilled in project-based learning and visual merchandising, consistently achieving goals with innovative solutions.
Overview
4
4
years of professional experience
Work History
Nude Project
Sales Assistant
09.2024 - 01.2025
- Developed comprehensive project plans, outlining objectives, timelines, and deliverables to keep teams focused on goals.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
School Teacher
Teacher in Primary School
01.2022 - 07.2024
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Created study guides, research materials and syllabi for students.
- Evaluated student progress through ongoing assessments, adjusting instruction as needed to address individual needs.
Leroy Merlin
Cashier's Market
05.2021 - 11.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Restaurant Waiter
Waitressing
02.2021 - 04.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Primary Education -
Universitat Autònoma De Barcelona- UAB
Barcelona07-2024
Skills
- Problem-solving skills
- Customer relationship management
- Team collaboration
- Project-based learning
- Visual merchandising
- Product merchandising
- Upselling strategies
- Task Delegation Abilities
Languages
Spanish
Native or Bilingual
English
Professional Working
Catalan
Native or Bilingual
French
Limited Working
Timeline
Nude Project
Sales Assistant
09.2024 - 01.2025
School Teacher
Teacher in Primary School
01.2022 - 07.2024
Leroy Merlin
Cashier's Market
05.2021 - 11.2021
Restaurant Waiter
Waitressing
02.2021 - 04.2021
Primary Education -
Universitat Autònoma De Barcelona- UAB
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