Silvia Sinibaldi
Sydney,NSW
Summary
Customer-focused and dynamic professional with hands-on experience in retail, hospitality and client service. Naturally friendly and approachable, with a positive attitude and warm smile that contribute to a welcoming customer experience. Strong communication and interpersonal skills, combined with solid sales support, inventory handling and teamwork. Currently holding a Working Holiday Visa (subclass 417) and available for immediate employment.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Scarpamondo
Rieti, Italy
05.2025 - 09.2025
• Provided customer service in a high-volume retail environment
• Managed stock, inventory rotation and warehouse organisation
• Operated POS system, processed transactions and refunds
• Assisted visual merchandising and sales target achievement
Sales Assistant
Petit Bateau
Bologna, Italy
11.2022 - 11.2024
• Delivered customer service in a busy fashion boutique
• Restocked and organised garments and accessories
• Operated POS system and maintained sales floor presentation
• Assisted with sizing, styling advice, upselling and special requests
Barista
Baker Street Food Station
London , England
06.2016 - 10.2016
• Provided friendly, efficient service in a busy café
• Prepared and served hot and cold beverages to quality standards
• Assisted with food service, table clearing and hygiene maintenance
• Supported smooth café operations during peak hours
Education
Master of "Global And Local Development"
Alma Mater Studiorum
Bologna, Italy 03-2024
Bachelor of "International Relations-Diplomacy"
Alma Mater Studiorum
Bologna, Italy03-2020
Skills
- Customer service excellence
- Teamwork and collaboration
- Visual merchandising support
- Adaptability and flexibility
- Upselling and cross-selling
- Languages: Italian (C2), English (C1), Spanish (C1), Portuguese (B1), French (A1)
Timeline
Sales Assistant
Scarpamondo
05.2025 - 09.2025
Sales Assistant
Petit Bateau
11.2022 - 11.2024
Barista
Baker Street Food Station
06.2016 - 10.2016
Master of "Global And Local Development"
Alma Mater Studiorum
Bachelor of "International Relations-Diplomacy"
Alma Mater Studiorum