Silvia Sri Hartati
Macleay Island,Queensland
Summary
Proven track record in enhancing client wellness and operational efficiency, notably at Muamalat Bank of Indonesia. Excelled in compassionate caregiving and streamlining banking processes, achieving significant cost reductions. Skilled in client confidentiality and fostering loyalty, demonstrating strong negotiation abilities and empathetic client interactions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Volunteer
Tuckshop
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment
Volunteer
Bay Island Kindness Groups
12.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Personal Care Worker
Adventist Retirement Village
05.2024 - 06.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
Relationship Manager, Banking Operations
Muamalat Bank of Indonesia
08.2005 - 11.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment
Education
Certificate III - Individual Support
AMC Training And Consulting
Victoria Point, QLD07.2024
Agriculture - Social Economic of Agriculture
Andalas University
West Sumatra Indonesia 02.2005
Skills
- Client Confidentiality
- Personal Hygiene Assistance
- Compassionate Caregiving
- Assisted Living Experience
Certification
1. Certificate III in Individual Support
2. Certificate First Aid and CPR
3. Infection control certificate
4. NDIS certificate
Languages
English
Professional Working
Bahasa Indonesia
Native or Bilingual
Timeline
Personal Care Worker
Adventist Retirement Village
05.2024 - 06.2024
Volunteer
Tuckshop
01.2024 - Current
Volunteer
Bay Island Kindness Groups
12.2022 - Current
Relationship Manager, Banking Operations
Muamalat Bank of Indonesia
08.2005 - 11.2014
Certificate III - Individual Support
AMC Training And Consulting
Agriculture - Social Economic of Agriculture
Andalas University
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