SIMAR KAUR

• Log detailed interactions for all tasks and actions in accordance with the company's client policies.
• Manage secure and sensitive data with professionalism and empathy.
• Increased customer satisfaction by resolving issues.
• Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
• Exceeded goals through effective task prioritization and great work ethic.
• Developed team communications and information for meetings.
• Maintained excellent attendance record, consistently arriving at work on time.
• Worked flexible hours across night, weekend and holiday shifts.
• Identified issues, analyzed information and provided solutions to problems.
• Worked with customers to understand their needs and provide excellent service.
• Worked within applicable standards, policies and regulatory guidelines to promote an safe working environment.
• Prepared an variety of different written communications, reports and documents.

• Doing multi-tasks for administration work and email correspondence, etc.
• Support of a Senior Agent in the preparation and lodgement of a diverse range of visa applications.
• Preparation of Skills assessments and visa applications.
• Collection and assessment of documentation.
• Follow up with clients.
• General administrative and office duties.
  
  

• Preparation of documentation for Visa applications
• Complete online application lodgement
• Provide client liaison support
• Manage client database
• Work with tight deadlines and shifting priorities
• Complete other assigned work
• Citizenship application lodgements
• Maintain proper and comprehensive records and documentation.
• Familiar with Leap Legal Software: general office duties and administrative tasks, including answering phone calls and responding to incoming enquiries.
• Handle International student queries
• Process student Applications for Universities and other Educational Institutes
• Prepare necessary documentation for different VISA lodgements.
• Assist and follow up with student queries
• Drafting the AAT files

• Preparing financial documents such as invoices, bills, and accounts payable and receivable
• Entering financial information into appropriate software programs; managing company ledgers
• Verifying balances in account books and rectifying discrepancies: verifying bank deposits
• Managing day-to-day transactions
• Posting daily receipts
• Maintained accurate and complete documentation for all financial department procedures.
• Collected and arranged information and entered details into acomputer database.

• Managed all aspects of store operations, organization, maintenance and purchasing functions.
• Created work schedules according to sales volume and number of employees.
• Managed vendor selection and relations to guarantee best-pricing and on-time deliveries.
• Maintained work environment in clean and sanitary manner.
• Resolved customer service issues promptly.
• Answered customer telephone calls promptly and in an appropriate manner.
• Strategically scheduled team members to maintain optimal staffing levels at all times.
• Engaged with customers in a sincere and friendly manner.
• Cleaned and organized the store, including the checkout desk and displays.
• Promoted the business through participation in and sponsorship of community events.
• Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
• Conducted timely performance evaluations for all front of house staff.
• Reconciled cash and credit card transactions to maintain accurate records.
• Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
• Maintained a safe working and guest environment to reduce the risk of injury and accidents.
• Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
• Carefully interviewed, selected, trained and supervised staff.

• Preparing and lodging Temporary, ENS, Partner, Student and Skilled Migration applications
• Develop suitable and relevant study plans that meet students' needs.
• Counsel and collaborate effectively with students, their parents, partner institutions, the Government, and all industry related organisations
• Maintain proper and comprehensive records and documentations
• Assist in organising exhibitions and other promotional activities Conduct an interview to understand your needs and goals
• Make suggestions for the best institutions and programs to help you reach your goals
• Assist you to collect all of the documents you will need for your application
• Guide you through the application process
• Guide you through the visa process once you have been accepted by an institution
• Help to prepare for the move and your arrival in Australia
• Apply for Health Cover and College and universities tie ups
• Bookkeeping and maintain all records

• Preparing and lodging Temporary, ENS, Partner, Student and Skilled Migration applications
• Develop suitable and relevant study plans that meet students' needs.
• Counsel and collaborate effectively with students, their parents, partner institutions, the Government, and all industry related organisations
• Maintain proper and comprehensive records and documentations
• Assist in organising exhibitions and other promotional activities Conduct an interview to understand your needs and goals
• Make suggestions for the best institutions and programs to help you reach your goals
• Assist you to collect all of the documents you will need for your application
• Guide you through the application process
• Guide you through the visa process once you have been accepted by an institution
• Help to prepare for the move and your arrival in Australia
• Apply for Health Cover and College and universities tie ups
• Bookkeeping and maintain all records