Simarjeet Singh
Melbourne,VIC
Summary
Versatile and achievement-oriented professional. Consistently enhances team productivity and ensures high levels of customer satisfaction. Demonstrated expertise in logistics management and inventory control. Strong multitasking abilities and a natural aptitude for critical thinking. Thrives in fast-paced environments, driving operational efficiency and fostering client trust through strategic coordination and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Fulfillment Associate
Couriers Please
04.2021 - Current
- Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
- Managed high-volume order requests to ensure accurate and timely deliveries.
Light Motor Vehicle Mechanic
Motorcraft Crash Repairs
11.2019 - 03.2020
- Increased overall shop productivity by coordinating well with service advisors, parts suppliers, and other team members involved in the repair process.
- Increased repeat business by building trust with clients through honest assessments of their vehicle''s condition and repair requirements.
- Safeguarded client investments in their vehicles by recommending appropriate preventative maintenance measures based on manufacturer guidelines.
- Troubleshot complex mechanical issues accurately by examining vehicles systematically to pinpoint the root cause of malfunctions.
Store Manager
Pizza Hut
01.2016 - 07.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Diploma - Nursing
Southern Cross Education Institute
North Melbourne, VICBachelors In Commerce - Professional Accounting
Macquarie University
Sydney, NSW03.2019
Skills
- Logistics Management
- Material Handling Expertise
- Inventory Management
- Critical Thinking and Resolution
- Multitasking Abilities
- Team Coordination
- Workplace Professionalism
- Time management abilities
Certification
First Aid
Work with Children Check
Timeline
Customer Fulfillment Associate
Couriers Please
04.2021 - Current
Light Motor Vehicle Mechanic
Motorcraft Crash Repairs
11.2019 - 03.2020
Store Manager
Pizza Hut
01.2016 - 07.2019
First Aid
Work with Children Check
Diploma - Nursing
Southern Cross Education Institute
Bachelors In Commerce - Professional Accounting
Macquarie University
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