Simarjeet Brar
Robina,QLD
Summary
Dynamic professional with a proven track record at Princes Fabricare Services, adept in customer service and problem-solving. Excelled in fast-paced environments, demonstrating exceptional organizational skills and a friendly, positive attitude. Skilled in critical thinking and effective communication, consistently achieving operational excellence and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Despatch
Princes Fabricare Services
Burleigh Heads, QLD
11.2018 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations and provided exceptional service.
Laundry and Dry Cleaning Assistant
Princes Fabricare Services
Burleigh Heads, QLD
11.2018 - 09.2020
Customer Service Representative
Mantra Group
Surfers Paradise, QLD
06.2017 - 11.2018
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
Customer Service Cashier
Fruit Shop
Tweed Heads, NSW
06.2016 - 06.2017
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Education
Bachelor Of Accounting - Accounting And Finance
Holmes Institute Gold Coast
Surfers Paradise, QLD11.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- Multitasking Abilities
Timeline
Despatch
Princes Fabricare Services
11.2018 - Current
Laundry and Dry Cleaning Assistant
Princes Fabricare Services
11.2018 - 09.2020
Customer Service Representative
Mantra Group
06.2017 - 11.2018
Customer Service Cashier
Fruit Shop
06.2016 - 06.2017
Bachelor Of Accounting - Accounting And Finance
Holmes Institute Gold Coast