Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Simarjit Kaur

Camden Park,SA

Summary

Hardworking and enthusiastic graduate with a Master of Business Information Systems from Torrens University, Adelaide, South Australia. Currently seeking an entry level IT position to utilise and develop my skills in a professional environment. I am currently part time working in a customer service role, and I have more than 6 years of experience in Human Resources. PERSONAL ATTRIBUTES Reliable; Honest; Flexible;. PatienT. HOBBIES AND INTERESTS Writing in my personal Diary; Cooking; Arts and Crafts.

Overview

7
7
years of professional experience

Work History

IT support officer (Intern)

Liebherr Pty Ltd Australia
07.2022 - Current
  • Provide I T support to level 1 tickets
  • Installation, configuration, and Licence management of software’s
  • Asset Management
  • Manage workstations laptops in accordance with Liebherr Australia standards
  • Maintain the asset register (both software and hardware)
  • Coordinate the installation of software and computer set up for new users
  • Manage record and resolve faults/incidents/resolutions in the Helpdesk System
  • Maintain all relevant documentation
  • Comply with all reasonable directions and instructions given to you by IT Services or the IT Manager
  • Working in Active Directory (new user creation, terminations)
  • Handling VPN requests
  • Mapping devices and personal folder
  • Asset disposal management process
  • Stocktake handling
  • Phone replacement process

Console Operator

On the Run, Peregrine
Adelaide, SA
12.2020 - Current
  • Receive payments for products sold including the use of cash, vouchers, credit cards and automatic debits
  • Issue receipts for products purchased and make necessary refunds and credits to customers as required
  • Upselling products to customers
  • Resolve customer complaints
  • Maintaining strong relationships with customers, fellow teammates, and the public
  • Balancing the till at the commencement and end of each shift
  • Greet customers as they enter and leave the store premises
  • Ensure that the checkout area is always clean, tidy and in order
  • Stock shelves as required and price products
  • Assist customers as required
  • Supervise other staff and provide on-the-job training when instructed
  • Undertake stocktake as required.

Assistant Manager HR

Guru Nanak Dev Super Specialty Hospital
, India
06.2014 - 05.2019
  • Payroll Management;
  • Recruitment Process;
  • Employee Engagement Activities;
  • Induction and Orientation;
  • Assist senior management with Policy Making;
  • Maintain employee records;
  • Performance appraisals;
  • Employee benefit management.

Education

Specialised - Human Resources

Masters of B Usiness Information Systems

Torrens University
Adelaide, SA
07.2021

Bachelor of Arts - Computer Science, Economics and Political

Guru Nanak Dev University

systems for Royal Rundle hospital - undefined

Torrens University

Skills

  • Computer Software: Microsoft Office (Word, Excel, PowerPoint, Outlook), VLookup, Pivot Tables
  • Databases: Tableau;
  • Other Skills: Customer Service, Problem Solving, Interpersonal Skills, Inventory, Training and Management, Human Resources, Asset Management, Stocktake

Accomplishments

  • Draw.io
  • Findings: Successfully designed the application appearance, functionality as well as the collection and storage of information within various departments
  • Result: Obtained High Distinction
  • Visualization of Database
  • Torrens University, Australia Nov 2021
  • Objective: Visually designed and assigned various countries to the world cup database
  • Tools: Tableau
  • Findings: Generated visual diagrams using Excel database with the help of Tableau which demonstrated world cup winning countries
  • Result: Obtained Distinction

Timeline

IT support officer (Intern)

Liebherr Pty Ltd Australia
07.2022 - Current

Console Operator

On the Run, Peregrine
12.2020 - Current

Assistant Manager HR

Guru Nanak Dev Super Specialty Hospital
06.2014 - 05.2019

Specialised - Human Resources

Masters of B Usiness Information Systems

Torrens University

Bachelor of Arts - Computer Science, Economics and Political

Guru Nanak Dev University

systems for Royal Rundle hospital - undefined

Torrens University

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Simarjit Kaur