Caring professionals are prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress towards goals and meet specific needs,. Wide-ranging knowledge of applicable services and professionals appropriate for clients. To seek and maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management, and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
COMMUNITY WORKER
KUKA CARES
07.2022 - Current
Assessing co-existing needs of the participant and setting up resources to meet them conducting referrals where required, working on implementing the assessed needs through support programmes, and addressing issues related to their general health and well-being
Preparing support plans and sending for review to relevant authorities, creating a service plan to improve participant livelihood by conducting interviews and fortnightly surveys, setting goals and uncovering issues of distress
Positive role modelling and mentoring for clients, ensuring consistent, appropriate and positive activities designed to build resilience and relationships, continuously monitoring the progress of the clients, attend weekly team meetings to update on reviews conducted and obtain supervision
Contributed to the improvement of community health by conducting regular home visits and assessments.
Ensured a safe environment for clients by addressing potential hazards and maintaining clean living spaces.
Required to prepare a report in relation to client’s overall progress
Your progress chart must represent client’s last interview and the progress made from extent of difficulties they are facing during that time
Working in collaboration with other service providers, agencies or government bodies to address ongoing community issues of the clients
Assisting in preservation of families where there is a risk of children and young people coming into care, however there are identified strengths to prevent this happening
This may include assisting with appointments, routines and interviews
Assisting Service Coordinator to prepare reports required for funding and other service requirement approval of the client by NDIS
Maintaining and updating NDIS policies within organizational framework and prepare requisite documentation in collaboration with management
Assessing the welfare, housing, health, and employment needs of our clients, and working under the supervision of immediate manager to address the issues effectively
Conducting risk assessment for clients and preparing WHS checklist for them, maintenance of inventory register
Required to prepare a report in relation to a client’s overall progress
Your progress chart must represent client’s last interview and the progress made based on the extent of difficulties they were facing during that time
Worked with clients' families to provide recommendations and advice on proper care.
Collaborated with external organisations to coordinate health and social services.
Working with children and young people to mentor and support growth in areas including social and independent living skills
Providing quality and safe service, including the supervision of family contacts, ensuring a trauma-informed, culturally sensitive approach to the needs our clients and their families, Work under the general guidance of the person seeking support and their family, with clearly defined guidelines.
Maintained accurate records of client progress by documenting observations, interventions, outcomes, and any pertinent information on a timely basis.
ASSISTING IN NURSING
SWAN CARE NINGANA
12.2020 - 03.2023
Recognised changes in patient conditions immediately and reported any concerns promptly
Responded quickly to emergency situations while maintaining professionalism at all times
Maintained patient records accurately and efficiently
Provided emotional support to family members during difficult times
Transferred and assisted patients with mobility using various methods
Participated in continuing education courses related to nursing assistant responsibilities
Supported ADL management related to bathing, dressing, and basic hygiene
Assisted at mealtimes with cutting up food and feeding patients
Provided assistance with daily living activities like eating or bathing when necessary
Administered medications and treatments in accordance with physician instructions
Documented and reported patient information to the nursing staff
Answered patient call lights and performed timely services to enhance physical well-being of patients
Engaged clients through conversation and companionship, promoting independence and meeting social requirements
Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
Observed changes in behaviour or physical condition that may indicate a need for further medical attention
Respected cultural diversity when working with individuals from different backgrounds
Worked in cooperation with family and outside providers to meet physical and emotional needs of patient.
COMMUNITY SUPPORT WORKER
ST JUDE'S HEALTH CARE SERVICES
10.2021 - 08.2022
Assist with meal planning and preparation
Escort clients to appointments or for shopping or leisure activities
Assist with recreational activities appropriate to client preference
Monitoring and reporting on the progress of the clients
Providing individual support to clients with psychosocial requirements
Assisting clients with social outings, shopping trips and appointments
Promoting positive behaviours, learning experiences and skill development
Excellent communication and good listening skills
Knowledge about the community and social issues
Non-judgemental and positive attitude
Facilitated group activities to promote socialization and independence among clients
Maintain professional boundaries at all times whilst demonstrating empathy towards those we serve
Provided emotional support to both clients and their families during difficult times
Provided direct support to clients with physical and intellectual disabilities, including assistance with daily living activities such as mobility, personal hygiene and leisure activities
Implemented positive behaviours support strategies when required to manage challenging behaviours.
Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
YOUTH WORKER (PLACEMENTS)
CAHOOTS
04.2021 - 06.2021
Enhanced youth engagement by incorporating interactive activities and group discussions into programmes.
Improved programme effectiveness by collaborating with colleagues to develop innovative strategies for youth development.
Provided individualised support for at-risk youth, resulting in increased self-esteem and positive behaviour changes.
Developed strong relationships with community partners to secure resources and opportunities for the youth served.
Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting youths'' wellbeing.
Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of programme hours.
Provided guidance and advice to youth, supporting the navigation of diverse personal and social issues.
Completed the necessary reports and documentation to maintain thorough, accurate case records.
Supervised youth in residential and community-based programmes to minimise risks and offer support.
Coordinated with local government to provide resources to clients.
Participated in meetings with stakeholders to discuss programme objectives and strategies.
Developed and implemented strategies to enhance quality of social services.
COMMUNITY WORKER
FIONA STANLEY HOSPITAL (PLACEMENT)
01.2021 - 03.2021
Improved community engagement by organising regular events and workshops focused on local issues.
Strengthened partnerships with local businesses, schools, and organisations to foster collaborative community development efforts.
Promote inclusivity by developing culturally sensitive programming tailored to meet the unique needs of diverse populations within the community.
Empower clients through education about their rights and responsibilities as members of a broader society.
Coordinated special meetings and events to inform and engage tenants, resulting in improved relations and housing satisfaction.
I educated young people about strategies for driving discussions and promoting social change.
Assisted clients with obtaining housing, employment, and support resources.
Enhanced relationships with local partners through effective communication and collaboration on joint initiatives.
Maintained open communication with tenants to proactively handle questions and complaints.
Enhanced client well-being by providing personalised care and support in their homes.
Ensured a safe environment for clients by addressing potential hazards and maintaining clean living spaces.
Provided emotional support for clients and families coping with chronic illnesses, disabilities, or end-of-life situations.
Contributed to the improvement of community health by conducting regular home visits and assessments.
Promoted independence among clients through tailored assistance with daily living tasks.
Enabled timely medical interventions by monitoring vital signs, medication compliance, and reporting changes in client conditions.
ASSISTING IN NURSING AND COMMUNITY SUPPORT WORKER
COMPATIBLE CARE
02.2019 - 01.2021
Supported ADL management related to bathing, dressing, and basic hygiene
Provided emotional support to family members during difficult times
Assisted at mealtimes with cutting up food and feeding patients
Recognized changes in patient conditions immediately and reported any concerns promptly
Responded quickly to emergency situations while maintaining professionalism at all times
Conducted home visits to assess living conditions and provide assistance as needed
Provided emotional support and encouragement during difficult times
Assisted clients in developing independent living skills such as budgeting, grocery shopping, meal planning and preparation
Maintained confidentiality of all client records
Provided compassionate, empathetic care to individuals with mental health issues
Encouraged independent living by assisting clients in developing daily routines that promote healthy lifestyle habits
Assisted clients in developing coping strategies to manage symptoms associated with mental health disorders
Demonstrated a non-judgmental attitude when interacting with clients.
Education
Bachelor of Community Service
STOTT'S COLLEGE
Perth, WA
05.2021
Diploma of Community Service
WAIFS PERTH
Perth, WA
06.2018
Certificate 3 in Individual Support
WAIFS
Perth, WA
05.2017
Skills
Genuine passion for helping others achieve their goals
Communication skills
Documentation Skills
Creative Thinking
Appointment Organisation
Behaviour Support Plans
Occupational Health and Safety
Computer Skills
Team Leadership
Community Assistance Knowledge
Attention to Detail
Team Member Motivation
Continuous Development
Find innovative solutions
Ability to problem solve
Adaptable to change and open to learning new things