Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
Affiliations
Work Availability
Work Preference
Timeline
Hi, I’m

SIMBA MTHEMBO

WAREHOUSE MANAGER
Melbourne,VIC
Every problem is a gift—without problems we would not grow.
Tony Robbins
SIMBA MTHEMBO

Summary

Successful Warehouse Supervisor/Manager offering a strong background in supervising and mentoring 30 employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy. In addition, proven experience in managing operations, coordinating logistics, and leading teams. Possess strong skills in inventory management, quality control, and process optimization. Demonstrated ability to improve efficiency and streamline procedures for enhanced productivity and performance. Notable impact includes implementing cost-saving strategies and enhancing warehouse workflow in previous roles.

Overview

11
years of professional experience
4
Certification

Work History

PRIMARY CONNECT
MELBOURNE/ DERRIMUT, VIC

Team Leader Manager
02.2023 - Current

Job overview

  • Assigned and monitored daily tasks for team members.
  • Suggested various operational strategies to increase productivity.
  • Oversaw daily workloads and workflow for smooth operations.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Implemented customer feedback mechanisms, leading to an improvement in client satisfaction scores.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
  • Fostered positive employee relationships through communication, training, and development coaching.
  • Monitored customer service standards across the organization.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Implemented new processes and procedures as needed.
  • Participated in budgeting activities to maximize resources.
  • Maintained records of employee performance reviews.
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
  • Organized team meetings to discuss progress and challenges.
  • Collaborated with other departments to ensure smooth operations.
  • Recognized and rewarded team and individual achievements, boosting morale and motivation.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Reviewed candidate resumes and scheduled and interviewed potential new hires.
  • Encouraged continuous learning and professional development within the team, facilitating external and internal training opportunities.
  • Ensured that deadlines were met by setting realistic goals.
  • Provided technical assistance when needed.
  • Analyzed business performance data and forecasted business results for upper management.
  • Provided regular reports to senior management on team performance, challenges, and strategic recommendations.
  • Produced thorough, accurate and timely reports of project activities.
  • Implemented strategic team objectives aligned with company goals, increasing productivity.
  • Set clear team goals and monitored progress, adjusting strategies as needed to meet targets.
  • Analyzed team performance data to identify areas for improvement and implement corrective actions.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Ensured compliance with company policies and industry regulations, mitigating risk and maintaining integrity.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Created and maintained a positive work environment for employees.
  • Recruited and trained new employees to meet job requirements.
  • Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Provided guidance, coaching, and feedback to team members.
  • Ensured compliance with company policies and regulations.

SCOTTS REFRIGERATED LOGISTICS
DERRIMUT, VICTORIA

WAREHOUSE SUPERVISOR
09.2018 - Current

Job overview

  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
  • Enforced strict safety procedures and protocols through successful management of warehouse team members.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Coordinated service and maintenance on delivery trucks, forklifts and other warehouse equipment.

RAND TRANSPORT/ SCOTTS
DERRIMUT, MELBOURNE

STORE PERSON
09.2015 - 09.2018

Job overview

  • Used RF scanners to document merchandise movements in store computer system.
  • Used high reach trucks, pallet jacks and forklifts to safely move merchandise.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Unloaded trucks, opened boxes and checked merchandise for damage or quantity problems.

OXFORD COLD STORAGE
LAVERTON, MELBOURNE

STORE PERSON
03.2014 - 08.2015

Job overview

  • Used RF scanners to document merchandise movements in store computer system.
  • Scheduled loads according to priority and available equipment.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Documented movements using computer tracking systems.
  • Used high reach trucks, pallet jacks and forklifts to safely move merchandise.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Packaged, labeled and tagged goods before transfer.
  • Reported safety and quality issues to management.

Education

RMIT University
Melbourne, VIC

Graduate Certificate from Logistics And Supply Chain Management
06-2023

HOSPITALITY TRAINING OF AUSTRALIA
MELBOURNE

Diploma from MANAGEMENT OF BUSINESS
09.2009

Swinburne University of Technology
Melbourne, VIC

Diploma from Hotel, Motel, and Restaurant Management
04.2011

PRINCE EDWARD HIGH SCHOOL
ZIMBABWE

GED
11.2006

Skills

  • Material Handling Practices
  • Shipping and Receiving Management
  • Stock Audits
  • Staff Training
  • Personnel Management
  • Computer Skills
  • Attention to Detail
  • Positive Attitude
  • Critical Thinking
  • Safety Procedures
  • Customer Service
  • Stakeholder management
  • Workload management
  • Succession planning
  • Employee engagement

Languages

English
Full Professional
Shona
Native/ Bilingual

Certification

  • Licensed Reach forklift driver 10years
  • Licensed Counterbalance forklift 10years
  • Certified First Aider
  • Licensed EWPA (YELLOW CARD)
  • Certified Chief fire warden
  • AA & AAA Accredited

Affiliations

  • RMIT ALUMNI
Availability
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company Retreats

Timeline

Team Leader Manager

PRIMARY CONNECT
02.2023 - Current

WAREHOUSE SUPERVISOR

SCOTTS REFRIGERATED LOGISTICS
09.2018 - Current

STORE PERSON

RAND TRANSPORT/ SCOTTS
09.2015 - 09.2018

STORE PERSON

OXFORD COLD STORAGE
03.2014 - 08.2015

HOSPITALITY TRAINING OF AUSTRALIA

Diploma from MANAGEMENT OF BUSINESS

Swinburne University of Technology

Diploma from Hotel, Motel, and Restaurant Management

PRINCE EDWARD HIGH SCHOOL

GED

RMIT University

Graduate Certificate from Logistics And Supply Chain Management

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