I am a dynamic and ambidextrous Electrical and Automation Systems Engineer with over 20 years of experience in underground automation and system design. Proven track record in leading cross-functional teams to enhance productivity and efficiency in engineering projects. Expert in developing robust solutions integrating software and hardware with a keen focus on sustainability and safety. I am methodical and experienced in vehicle software and hardware onboard processes and optimal testing strategies. Helps teams produce exceptional products by offering in-depth quality assurance support. Open and clear communicator with good multitasking skills, organized nature and strong attention to detail.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Automation Systems
Epiroc Australia - Parts And Services
05.2022 - Current
Provided advanced-level technical support and prioritised and allocated resources to all technical support requests within an assigned area
Fostered a culture of innovation within the team, encouraging experimentation with new techniques and approaches in automation work.
Participated in document control activities, including specialist input, review, and approval not limited to work instructions (WINs), component replacement instructions (CRI's), and technical service news bulletins (TSNBs)
Reduced errors in production environments by establishing strict quality control measures throughout the development process.
Developed guidance and standards for machine safety and reporting on functional safety performance and conducted system testing, commissioning, verification, function safety testing, validation, troubleshooting, investigating equipment failures.
Provided data interpretation and analysis support, technical drawings/schematics to resolve anomalies, and written corrective action.
Reduced manual labor with the development of automated scripts for frequently performed tasks.
Championed the adoption of industry best practices in automation, setting high standards for process quality and ensuring consistent results.
Improved system reliability through rigorous testing protocols and continuous monitoring of automation performance.
Created comprehensive documentation outlining the functionality and purpose of each automated solution developed.
Increased overall project success rate by establishing effective communication channels between stakeholders during all phases of projects.
Drive better customer satisfaction and achieve long-term optimisation and performance
Automation Systems Speciliast
Epiroc Roctec Australia
11.2019 - 04.2022
Followed all company policies and procedures to deliver quality work.
Developed strong client relationships through consistent communication and attentive service.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Interpreted clients' needs and introduced services to fit specific requirements.
Led technical development projects: project planning, meetings, scheduling, handling scope and deliveries, setting direction, defining project plans, time plan, and project costs, and, ultimately, securing features and functions implementation and verification
Performed quality investigations related to onboard components software/electronic systems and monitored and tested application performance for potential bottlenecks, identified possible solutions and worked with developers to implement those fixes.
Installing, configuring, testing, and maintaining operating systems, application software, and system management tools.
Established technical manuals, drawings, models, training documentation, preventative maintenance plans and troubleshooting guides for newly established automated equipment/processes.
Conducted system testing/validation, troubleshooting/investigating equipment failures, & interpret analysis data/technical drawings/schematics to resolve anomalies & provide written corrective action.
Updated parameter files and configurations and conducted diagnosis, maintenance, troubleshooting, and repairs of automation systems.
Software deployment and code loading, programming, and configuring new automated components to the automation process.
Servers' installations, backups, update configurations and routine maintenance and minimising outages.
Ongoing staff training and continual development after implementing new processes, equipment, or upgrades.
Guided subordinates in troubleshooting automated processes or equipment when errors occur and calibrations and programming to ensure automation systems functionality.
Debugged and tested telnet TCP/IP networks, Profinet, Modbus & WIFI to configure and troubleshoot issues.
Partnered with factory engineers to recommend improvements/feedback on automation performance.
Identified customer needs and suggested adjustments to value propositions.
Practised courteous and professional demeanour and communication with customers/staff always
Product Specialist Loaders and Automation Systems
Sandvik Australia
03.2011 - 11.2019
Assisted in developing and adapting the Sandvik M.P.M. system to a third-party Machine (R3000).
Developed a tool to test and verify the functionality of the navigational computer speed card.
Repaired and maintained technology components for a client on the client site.
Developed an RS232-based connection to the R3000 payload into the MPM system.
Upskilled Technicians and developed a cheat sheet for tracking machine faults on MPM.
Machine Audits and job quotes, managing jobs on client sites and supervised and advised best practices on machine servicing.
Performed work safely in a team environment and performed repairs, maintenance, and fault diagnostic work on equipment per client site policies.
Performed low and extra-low-voltage electrical repairs and fault-finding using schematics
Provided relevant feedback on maintenance planning improvements in efficiency and equipment integrity.
Adhered to all Sandvik OH&S and environmental policies and procedures, participated in Safety, Health, & Environment matters, and used safety equipment according to instructions.
Assessed and reported all suspected warranty-related issues on the customer site and detailed the failure, including a written report with photos and feedback.
Trained service technicians and apprentices on correct procedures for maintaining Sandvik equipment.
Troubleshot and repaired mechanical, hydraulic, pneumatic, and electrical/electronic equipment.
Technical Specialist - Drills and Bolters
Sandvik South Africa
11.2008 - 03.2011
Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
Provided exceptional customer support, resolving complex technical issues with effective communication skills.
Completed troubleshooting and diagnostics on company resources.
Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
Troubleshoot and repair mechanical, hydraulic, pneumatic, and electrical engines. Carried out machine rebuild on DD420, SOLO7, EJC 30SX, TORO410, 400, TORO50, Axera 7, and MPVs.
Diagnosed causes of electrical or mechanical malfunction or failure of operational equipment and performed preventative and corrective maintenance.
Conducted boom refurbishments for rigs, rebuilding and refurbishing equipment per customer's requirements.
Offered on-site training, product support, and troubleshooting skills to clients' employees.
Rewired electrical panels were dismantled, assembled, and modified according to the Client's needs.
Attended callouts and breakdowns countrywide and Africa-wide.
Commissioned new equipment and carried out risk assessments on the work done.
Electrical Technician
Anglo Platinum South Africa
11.2007 - 10.2008
Installed electrical conduit and wiring for power, controls, and lighting.
Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
Tested wiring and other system parts for electrical flow and function.
Disconnected and removed motors and pumps.
Infrared analysis and equipment examination using thermographic imaging and digital cameras on high-voltage equipment and substations.
Installed, troubleshot, repaired, and maintained production and facility equipment using safety, predictive, and productive maintenance systems.
Conveyor belt electrical installations and modifications, including interlocks and control systems.
High voltage terminations and joints, installation/moving of mini substations and substations.
Detected faulty operations and defective material and reported unusual situations to the proper supervisor.
Complied with safety regulations and maintained clean work areas incorporating 5S standards.
Improved and updated workplace health and safety regulations.
Repaired and replaced defective motors, generators, controllers, storage batteries, switchboards, conductors, switches, and varied electrical fixtures.
Repaired signal transmission facilities include pneumatic, electronic, and digital equipment, such as tubing, wiring, and instrumentation.
Worked on multi-switching circuits for light circuit installations. Conducted polarity tests on circuits and distribution boards, periodic testing, and earth leakage tests.
Solved problems in extra-low voltage single path circuits and fixed and secured equipment accurately using correct tools, equipment, and testing tools.
Laid wiring and terminations of accessories for extra-low voltage circuits and solved the problems of electromagnetic circuits using the correct tools and testing devices.
Education
Master of Science - Electrical And Electronic Engineering
University of Southern Queensland
Toowoomba, QLD
05.2024
Bachelor of Engineering (Hons) Bachelor of Science - Control System And Automation And Computer Systems
University of Southern Queensland
Toowoomba, QLD
08.2022
No Degree - Cert IV Leadership & Management, BSB40520
Scope Training
Perth, WA
07.2022
No Degree - Certified Functional Safety Application Expert
SGS-TÜV Saar
Melbourne, VIC
02.2022
No Degree - Cert III Electrical Certificate of Proficiency
State Service Training
Sydney, NSW
06.2014
No Degree - Applied Project Management
Wenell (Adapted To Sandvik).
Newcastle, NSW
03.2013
No Degree - Electrical & Electronics Craft Certificate
Vocational Tribunal NSW
Sydney, NSW
06.2011
Bachelor of Commerce - Accounting
Zimbabwe Open University
Zimbabwe
07.2006
Skills
Test Execution Management & Collaboration and Teamwork
Software Development Lifecycle & Strong programming skills
Project Management & Agile Methodology Experience
Expertise in Automation Tools, Test automation strategy
Advanced skills with hardware and software troubleshooting, programming & technical support
Proficient in Linux, Python, C, MATLAB, and various automation technologies
Technical writing, oral communication & testing scripts
Defect tracking and reporting, strong problem solver ( kneumatics, hydraulics, low and extra low voltage systems, including managing complex systems such as canbus)
Training and Onboarding & Team Mentoring
Root Cause Analysis & Test Procedure Documentation
Continuous-Integration Testing & Version Control Systems: Git