Summary
Overview
Work History
Education
Skills
Skills
Additional Information
Timeline
Generic

Simij Shrestha

Rockdale,NSW

Summary

With over six years of experience, I am a motivated and results-oriented professional who has successfully contributed to private organizations. My expertise lies in business processes, where I have honed strong skills in producing high-quality documentation, handling administrative and operational tasks, providing excellent customer service, fostering relationships, and driving sales. I am confident in negotiating with diverse stakeholders, including leaders from various departments, to assist them in streamlining operations. My ability to prioritize tasks and complete business processes within specified timeframes is a testament to my efficiency. Possessing excellent interpersonal skills, I excel in conflict management and am known for my reliability and adherence to work ethics.

Overview

5
5
years of professional experience

Work History

Counseling Officer (Part Time)

Cosmos Consulting
02.2024 - Current
  • Work from home
  • Collaborated with quality assurance team to comply with regulatory requirements.
  • Assisted compliance officer to gather necessary documentation for new account applications.
  • Provided staff training and mentorship in preparing communication content for different media outlets.
  • Remained informed on current regulations, especially concerning research industry and document creation.
  • Worked with internal staff to process documents and sent for closing.


Duty Store Manager

Aldi Store
03.2022 - 06.2024
  • Engaged in the recruitment, training, and supervision of staff, preparing roasters; responsible for conducting performance evaluations and delivering constructive feedback
  • Ensuring good customer service, addressing all inquiries, concerns and complaints
  • Monitor and manage inventory levels
  • Oversee the layout and presentation of merchandise in the store and implementing strategies and enhancing the visual appeal of the store
  • Set targets and motivate staff to achieve them; implement sales strategies and analyze sales and data trends to make informed decisions
  • Streamline operational processes for efficiency and ensure all compliance with company policies and procedures
  • Provide regular reports to upper management on store performance
  • Stay informed about industry trends and changes
  • Accurate data entry skills and solid ability to work in a strongly process driven environment
  • High attention to details, effective time management skills and ability to prioritise competing task to meet deadlines
  • Competent skills with Excel and previously worked with systems like MMS, Kronos, Spi, POS, inventory control, MDT
  • Handle banking and cash transaction for store with Ama guard.

Relieving Store Manager

Aldi Stores
10.2021 - 02.2022
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Oversee the entire task on behalf of senior manager

Store Assistant

Aldi
02.2020 - 09.2021
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Work under supervision of senior managers

Business Client Manager

SLIV- Retail Shop
06.2020 - 02.2022
  • Conduct research to identify prospective shopping centers, and schedule appointments for leasing discussions
  • Present business opportunities, Communicate the company's vision, mission, and objectives to the team
  • Negotiate contracts with vendors, clients, and other business partners
  • Upon finalizing the deal, maintain ongoing coordination with center managers and the team to enhance business displays and streamline operations
  • Identify and implement technology solutions to improve business processes
  • Generate regular sales and operational reports both prior to and following the establishment of the business.

Team Leader- cleaning department team

ICC Sydney
04.2019 - 01.2020
  • Managed the scheduling of 10 team members manually, ensuring optimal coverage for cleaning operations
  • Facilitated the onboarding process for new staff, providing training and support
  • Coordinated with various departments for different events, ensuring seamless collaboration
  • Addressed issues within the team and implemented solutions by leveraging the strengths of the staff
  • Updating all team members with all new policies and changes
  • Inventory Management regarding all cleaning utilities.

Education

Certificate III - Individual Support

Milton College
Adelaide
06.2024

Master of Professional Accounting (MPA) -

Sunshine Coast University, Sydney Campus
11.2018

Bachelors in Business Administration (BBA) -

Tribhuwan University, Kathmandu Nepal
12.2014

Skills

  • First aid with CPR
  • Manual Handling
  • National Police check
  • Covid Vaccination including booster
  • Flu Vaccination
  • Certificate in Future Leadership Program associated with retail
  • Working with Children Check
  • NDIS
  • Australian's Full Driving License

Skills

  • Employee Training
  • Store Merchandising
  • Customer Service Management
  • Shift Scheduling
  • Payroll Management
  • Team Development

Additional Information

I have been working in Australia over nine years,having completed a bachelor's degree in business administration, a master's in professional accounting, and a certificate in individual support. I believe that the learning process is always engaging and that there is always something new to explore. I began my career as an introverted, inexperienced work wise and shy individual, but over the years, through acquiring various skills and experiences, I have grown significantly, which allowed me to enhance my skills, and experience diverse work environment and cultural groups. I am now eager to further develop myself and gain new experiences in a role that aligns with my qualifications and fits well with your organisation. I also would like to grab new opportunities within your organisation and am seeking a career change after utilizing the same skills after past four years. I am particularly interested in contributing to administrative tasks to further develop my skills and expand my knowledge.

Timeline

Counseling Officer (Part Time)

Cosmos Consulting
02.2024 - Current

Duty Store Manager

Aldi Store
03.2022 - 06.2024

Relieving Store Manager

Aldi Stores
10.2021 - 02.2022

Business Client Manager

SLIV- Retail Shop
06.2020 - 02.2022

Store Assistant

Aldi
02.2020 - 09.2021

Team Leader- cleaning department team

ICC Sydney
04.2019 - 01.2020

Certificate III - Individual Support

Milton College

Master of Professional Accounting (MPA) -

Sunshine Coast University, Sydney Campus

Bachelors in Business Administration (BBA) -

Tribhuwan University, Kathmandu Nepal
Simij Shrestha