Summary
Overview
Work History
Skills
Timeline
Generic

Simo Afano

Melbourne,VIC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

24
24
years of professional experience

Work History

Truck Rental Manager

Mobile Truck Rentals
10.2019 - Current
  • On time delivery and pick up of rental trucks according to rental schedule.
  • dealing with insurance claims due to vehicle damages.
  • Implemented and supported company quality and safety improvement efforts.
  • Identified process breakdowns and developed improvement plans to resolve.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Implemented rental asset processes and cleanliness standards.
  • Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
  • Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
  • Answered constant flow of customer calls with minimal wait times.
  • Built positive rapport and relationships for high levels of customer satisfaction.


Construction Supervisor

M & V Construction
10.2017 - 09.2019
  • Supervised field crews to maximize quality and work efficiency.
  • Completed accurate material and labor estimates for jobs ranging from small to large budgets.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.
  • Complied with safety protocols and enforced proper equipment and material usage.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Supervised job site employees and subcontractors
  • Sustained safety protocols, ensuring proper, cost-effective and safe handling and usage of equipment and materials.

Yardman/Delivery Truck Driver

Greenlife Oil
01.2008 - 12.2013
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.

Investigating Officer

Accident Compensation Corporation
02.2000 - 12.2007
  • Wrote detailed narrative reports for use in investigations.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.
  • Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
  • Addressed public questions, complaints and requests and provided necessary assistance.
  • Reported safety and fire hazards observed on routine patrols and during inspections.
  • Coordinated operations with other emergency service groups.
  • Conducted surveillance to detect suspicious activity.

Skills

  • Analytical Thinking
  • Organizational Skills
  • Data Management
  • Public Speaking
  • Decision-Making
  • Calm Under Pressure
  • Active Listening
  • Conflict Resolution
  • HR drivers license
  • Organization and Time Management
  • Customer Service

Timeline

Truck Rental Manager

Mobile Truck Rentals
10.2019 - Current

Construction Supervisor

M & V Construction
10.2017 - 09.2019

Yardman/Delivery Truck Driver

Greenlife Oil
01.2008 - 12.2013

Investigating Officer

Accident Compensation Corporation
02.2000 - 12.2007

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Simo Afano