Exceptional communication, relationship building and negotiating skills, with the ability to build relationships with clients, allied service partners, infrastructure suppliers and colleagues on all levels.
A competitive, high energy can do attitude, driven to exceed goals and team and employer expectations
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Supervisor/Manager
Total Tools
02.2016 - 12.2023
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Managed stock levels and merchandising
Warehousing
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Sales Consultant
Troy Williams the Good Guys
10.2003 - 12.2015
Sales and stock control
Provide customer service and sales advice
Maintain stock control
Acquire extensive product knowledge
Provide customer technical support
Set up wi-fi and internet products
Installation of PA systems and teleconferencing facilities.
Generated increased sales revenue through effective lead generation and follow-up efforts.
Store Manager
Waideh's Electrical
01.2001 - 01.2003
Customer sales, stock control, staff management.
Education
Forklift License And High Risk Work
Industry Training
Townsville, QLD
01.2024
01.2008
01.1998
Skills
Superior sales skills
Ability to acquire extensive, expert knowledge quickly and accurately
Loyalty and commitment to employer
Innovative and creative problem solving in dynamic and stressful environments
Dedicated team player with highly collegial, motivational practices
Strategic goal setter with strong attention to detail
Engaging, confident and trustworthy personality
Certification
Forklift Licence
personal attributes
communicatoricator and loyal worker. Extremely reliable
career path
10/01/2003, present, Sales Consultant, Troy Williams the Good Guys, Sales and stock control Provide unequalled customer service and sales advice, including customer problem solutions. Maintain stock control including orders for the micro wave section. Acquire extensive knowledge of all products stocked and attend training functions when required. Provide customer technical support Set up wi-fi and internet products, Installation of PA systems and teleconferencing facilities.
Prior to 2001, Various sales positions including territory sales rep.
key responsibilities and achievements
Management and growth of client lists and accounts to establish long term relationships and ongoing sales.
Development and maintenance of high-yield professional relationships across a wide range of fields and sectors including, domestic clientele, commercial and local government.
Acquisition, in a timely and accurate manner, of specialist product and support knowledge to ensure clients are expertly informed.
Application of superior negotiation skills in order to provide customer-focused service and delivery whilst ensuring the conversion of high-yield sales.
Demonstrated ability to quickly develop rapport with customers and accurately ascertain their product and service requirements
references
Aaron Zammit, Owner, Hughenden Freight and Industrial, 0400 734 270
Sharnee Hannah, Manager, AP Williams & Co 0410 322 936