SIMON CABELLO
TANILBA BAY,NSW
Summary
Detail-oriented gardener known for reliability and strong work ethic. Proven ability to maintain clean job sites and deliver exceptional customer service, enhancing overall satisfaction and fostering lasting client relationships.
Overview
9
9
years of professional experience
Work History
Gardener
Corney's Home and Garden Care
Tanilba Bay, NSW
03.2026 - Current
- Assisted in maintaining garden equipment, ensuring tools remained functional and safe for use.
- Supported landscape design projects by preparing soil, creating borders as well as prepare and laying down turf.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Kept accurate and up-to-date records of scheduled tasks, tools and material inventory to maintain gardens and track progress.
- Maintained gardening tools and equipment by sharpening and cleaning tools to keep in good working condition.
- Contributed to a safe working environment by adhering to company safety protocols and maintaining well-organized workspaces.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Elevated client satisfaction, delivering personalized garden care and maintenance plans.
- Removed debris and waste from outdoor areas.
- Prepared soil for planting and sowing.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Maintained gardening tools by replacing blades and fluids.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Followed safety protocols while performing mowing and maintenance duties.
- Communicated with customers to understand preferences and address concerns.
- Collaborated with team members to improve workflow and service quality.
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Adjusted mower height and speed settings to accommodate different types of terrain.
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
- Edged sidewalks, driveways, and landscape features using line trimmer.
- Maintained clean workspaces by properly disposing of debris and clippings after each job.
- Loaded and unloaded mowing equipment at customer locations.
- Obtained feedback from customers to identify areas of improvement.
- Developed and maintained effective working relationships with clients to secure repeat jobs.
- Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
- Reduced time spent on each job with efficient use of various mowing equipment.
- Ensured safety during operations by adhering to proper lifting techniques, tool usage, and protective gear requirements.
- Adapted quickly to changing weather conditions for uninterrupted service provision throughout the year.
- Maintained cleanliness and organization of equipment and work areas for safety compliance.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Performed specialty treatments on stains.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Installed new locks, door handles, and door closers.
- Properly handled, transported, and disposed of recycled materials.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Implemented best practices for chainsaw maintenance, prolonging tool life and preventing unexpected malfunctions during operation.
Lead Barista
Cedary Bakehouse
Moorebank, NSW
10.2017 - 03.2026
- Supervised daily operations to ensure high-quality beverage preparation and customer service.
- Trained and mentored new baristas on espresso techniques and customer engagement strategies.
- Implemented efficiency improvements in drink preparation processes, reducing wait times for customers.
- Developed seasonal beverage menus, incorporating customer feedback and market trends.
- Managed inventory levels, ensuring stock availability while minimizing waste through effective ordering practices.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty to the brand.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Optimized workflow processes for faster order completion, decreasing wait times for customers.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Received consistent positive feedback from customers regarding exceptional service and beverage quality.
- Ensured strict adherence to company policies by enforcing dress code standards, punctuality requirements, and operational procedures among staff members.
- Supervised daily shift operations effectively managing schedules assignments ensuring optimal labor utilization.
- Conducted regular equipment maintenance checks to prevent breakdowns, ensuring uninterrupted service during peak hours.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Promoted a culture of continuous improvement among staff members through constructive feedback sessions focused on enhancing individual performance.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Followed exact recipes for mixing and preparing beverage and food items.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Trained new staff on menu items and service protocols to maintain high standards.
- Collaborated with kitchen staff to streamline communication and improve service efficiency.
- Resolved customer complaints effectively, maintaining satisfaction and loyalty.
- Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
- Developed rapport with regular customers, fostering loyalty through personalized service and attention to detail.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Maintained accurate knowledge of the menu, allowing for efficient communication with customers about ingredients and dietary restrictions.
- Adhered strictly to uniform requirements while maintaining a professional and polished appearance at all times.
- Streamlined service delivery through effective communication with the kitchen staff and other team members, resulting in a well-coordinated dining experience for guests.
- Supported team members by assisting with food preparation tasks during peak hours, streamlining the overall workflow.
- Provided exceptional service by promptly addressing any customer concerns or complaints, leading to repeat business.
- Set up tables in accordance with restaurant standards, creating an inviting ambiance for diners upon their arrival at the establishment.
- Collaborated with kitchen staff to ensure timely delivery of pizza orders, resulting in high levels of customer satisfaction.
- Continuously improved personal serving techniques through ongoing training and feedback from management, leading to increased efficiency on the job.
- Utilized strong multitasking skills to manage multiple tables and large groups effectively.
- Enhanced customer experience by providing prompt and courteous service during busy shifts.
- Proactively communicated with back-of-house staff regarding potential order adjustments or special requests from guests, minimizing delays in service delivery times.
- Followed strict food safety guidelines to maintain a safe and sanitary environment for both employees and guests.
- Contributed to increased sales by upselling additional menu items and promoting special offers.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
High School Certificate -
All Saints Catholic Senior College
Casula, NSW12-2012
Skills
- Lawn mowing
- Customer service
- Responsible and punctual
- Heavy lifting
- Strong work ethic
- Flexible and adaptable
- Hand tools
- Physically fit
- Equipment safety
- Equipment operation
- Safe equipment operation
- Team collaboration
- Landscape maintenance
- Customer satisfaction
- Jobsite safety
- Equipment maintenance
- Grass cutting expertise
- Power tools
- Weather tolerance
- Trimming Abilities
- Waste management
- Weeding and edging
- Landscaping techniques
- Edging proficiency
- Hedge pruning
- Plant identification
- Verbal and written communication
- Lawn equipment maintenance
- Leaf removal
- Hedge cutting
- Lawn cleanup
- Grass mowing
- Mowing patterns
- Problem-solving
- Decision-making
- Lawn care
- Attention to detail
- Reliable and dependable
- Creative thinking
- Team leader
- Relationship building
Accomplishments
- Achieved exceptional and satisfactory results in maintaining and trimming hedges for clients.
- Achieved professional quality results through effectively helping with preparing and laying down turf.
- Achieved successful and exceptional results in basic landscaping for clients.
- Achieved great quality lawns with effeciency and care.
Timeline
Gardener
Corney's Home and Garden Care
03.2026 - Current
Lead Barista
Cedary Bakehouse
10.2017 - 03.2026
High School Certificate -
All Saints Catholic Senior College