Simon Doohan
Brisbane,QLD
Summary
Experienced Senior Insurance Professional with the ability to provide a high level of service and support to key stakeholders, management and the wider business. A strong passion has allowed me to achieve excellent outcomes across a variety of Insurance scenarios ranging from large scale civil infrastructure projects to specialist waste and energy project for clients of every tier. Dedicated & goal driven, I'm currently seeking the opportunity to lead, collaborate and influence operational risk through forward thinking considerations when it comes to the suitability of the Insurance/Risk Matrix.
Overview
18
18
years of professional experience
Work History
Senior Business Development Manager - Construction
Euler Hermes
06.2022 - Current
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Implemented innovative marketing strategies to raise brand awareness and attract potential customers.
- Conducted market research to identify industry trends and inform strategic decisions for growth.
- Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
- Spearheaded the expansion into new markets by conducting in-depth analyses of competitor landscapes.
- Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
- Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
- Established a robust pipeline of prospects through targeted networking events and strategic outreach efforts.
- Contributed to overall company growth by sharing expertise during executive meetings, informing decision-making processes.
- Generated new business with marketing initiatives and strategic plans.
ACCOUNT DIRECTOR – GENERAL INSURANCE (Construction)
BCS Broking Pty Ltd
03.2019 - 02.2022
- Primary Contact Point and responsible for client satisfaction and delivering exceptional client service on a day-to-day basis
- Develop a trusted advisor relationship with all clients
- Ensure the timely and successful delivery of insurance programs according to customer needs and objectives
- Identify opportunities to grow business with existing clients
- Present to boards or directors as required
- Coordinate with support staff and other internal teams working on an account to ensure consistent service
- Collaborate with the business development team to source new business opportunities
- Conduct thorough program reviews and pricing estimates for new business tenders
- Present to directors or boards for new business tenders
- Work directly with the business development team to onboard any new clients and ensure a smooth transition Company
- Monthly reporting to management
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisation
- Informal leader within the business
- Provide advice and mentor junior brokers within the business
- Debtor management.
- Streamlined internal processes to enhance team productivity, resulting in improved performance metrics.
- Managed budgets for multiple accounts, ensuring optimal allocation of resources for maximum impact.
- Mentored junior team members, fostering a collaborative environment that encouraged professional growth.
- Conducted market research to identify trends and opportunities, informing data-driven decision-making for clients.
- Developed comprehensive account plans to align client objectives with actionable strategies for success.
- Implemented creative solutions for complex client challenges, resulting in increased customer satisfaction ratings.
Senior Underwriter
Core Underwriting Pty Ltd
08.2018 - 02.2019
- Improved underwriting decision quality by conducting thorough risk assessments and analyzing client financial data.
- Streamlined underwriting processes for increased efficiency and faster turnaround times.
- Collaborated with sales teams to develop tailored insurance solutions for clients, resulting in higher customer satisfaction rates.
- Developed comprehensive underwriting guidelines that reduced inconsistencies and improved overall portfolio quality.
- Mentored junior underwriters, fostering their professional growth and enhancing team performance.
- Managed a diverse portfolio of complex risks, ensuring proper coverage while mitigating potential losses.
- Maintained strong relationships with brokers, facilitating open communication channels and improving overall business collaboration.
- Conducted regular audits of underwriting files, ensuring compliance with regulatory requirements and internal policies.
- Identified emerging trends within the industry and adapted underwriting strategies accordingly, staying ahead of competitors.
- Effectively managed high-risk accounts by monitoring performance metrics and implementing timely corrective actions as needed.
- Provided expert advice on policy wording and endorsements, ensuring clarity in documentation for both clients and staff members.
- Reviewed competitor products regularly to identify opportunities for differentiation within the market landscape.
- Participated in industry conferences and seminars to stay informed about the latest trends, regulatory changes, and best practices in underwriting.
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
SENIOR ACCOUNT EXECUTIVE (Construction & Surety)
Jardine Lloyd Thompson, JLT
01.2013 - 08.2018
- Provide market leading insurance expertise to a diverse range of clients
- Work closely with clients to understand their business and provide tailored insurance programs that offer maximum protection within budget
- Keep up to date with emerging risk and industry trends
- Work tirelessly to produce better client outcomes.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Developed new business opportunities for company growth through effective networking and client presentations.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Coordinated with finance teams on invoicing matters, ensuring timely payments from clients and resolving any discrepancies swiftly.
INSURANCE MANAGER
CAPITOL BODY CORPORATE ADMINISTRATION
01.2011 - 01.2013
- Managing a portfolio of strata property accounts across all aspects of the insurance cycle including claims management.
- Improved client satisfaction by streamlining insurance claim processes and enhancing communication channels.
- Developed and implemented successful sales strategies for increased revenue and market share in the insurance sector.
- Reduced costs by identifying inefficiencies in workflows and implementing process improvements throughout the organization.
- Evaluated risk profiles for clients, ensuring appropriate levels of coverage while minimizing potential losses for the company.
- Negotiated contracts with underwriters to secure competitive pricing and terms for client policies.
- Maintained strong relationships with key industry partners, leading to valuable networking opportunities and advantageous collaborations.
- Facilitated clear communication between clients, underwriters, adjusters, legal counsel, and other relevant parties during complex claims resolution processes.
SALES TEAM LEADER / TRAINER
ALLIANZ INSURANCE
01.2006 - 01.2011
- Boosted sales performance by implementing effective team training and coaching strategies.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
- Established a culture of accountability within the team by setting clear expectations and monitoring individual performance closely.
- Mentored junior team members to develop their skills and advance their careers with the company.
- Exceeded annual revenue targets by effectively allocating resources and prioritizing high-value accounts.
- Implemented CRM system improvements that streamlined lead tracking and follow-up processes, leading to higher conversion rates.
- Conducted quarterly reviews of each team member''s progress towards achieving established goals, providing constructive feedback as needed.
- Maintained strong communication between the sales department and other organizational functions, aligning efforts toward common objectives.
- Fostered an environment of collaboration within the sales team which encouraged knowledge sharing and group problem solving.
- Coordinated regular trainings on product updates or new offerings so that the entire sales force stayed informed about current industry developments.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
Education
Advanced Diploma - Business And Risk Management
TAFE Queensland
South Bank, QLD07.2024
Advanced Diploma - Insurance Broking - Insurance And Risk Management
ANZIIF
Sydney, NSW09.2021
Higher School Certificate -
St Marys Catholic College
Casino, NSW11.2001
Skills
- Building relationships, Teamwork and Strong Communication
- Planning and organization
- Time management
- Decision making
- Prioritisation
- Effective Communication
- Adaptability
- Team Leadership
- Problem Solving
- Microsoft Office
Extra
Available upon request, ZURICH YOUNG LEADER PROGRAM, Sydney / Australia / April 2016
Hobbies and Interests
- Cycling
- Basketball
- Socialising with friends & family
Additional Information
ZURICH INTERNATIONAL YOUNG LEADER PROGRAM
· Sydney / Australia / April 2016
WYNNUM MANLY HAWKS BASKETBALL CLUB
· Club Secretary
· Senior Development Coach
Timeline
Senior Business Development Manager - Construction
Euler Hermes
06.2022 - Current
ACCOUNT DIRECTOR – GENERAL INSURANCE (Construction)
BCS Broking Pty Ltd
03.2019 - 02.2022
Senior Underwriter
Core Underwriting Pty Ltd
08.2018 - 02.2019
SENIOR ACCOUNT EXECUTIVE (Construction & Surety)
Jardine Lloyd Thompson, JLT
01.2013 - 08.2018
INSURANCE MANAGER
CAPITOL BODY CORPORATE ADMINISTRATION
01.2011 - 01.2013
SALES TEAM LEADER / TRAINER
ALLIANZ INSURANCE
01.2006 - 01.2011
Advanced Diploma - Business And Risk Management
TAFE Queensland
Advanced Diploma - Insurance Broking - Insurance And Risk Management
ANZIIF
Higher School Certificate -
St Marys Catholic College
Similar Profiles
Kimberley TanKimberley Tan
Head of Policy Management (ASEAN) at Allianz Trade Singapore (formerly Euler Hermes)Head of Policy Management (ASEAN) at Allianz Trade Singapore (formerly Euler Hermes)
Laura ChapmanLaura Chapman
RVP, Contract Surety East at Euler Hermes North America dba Allianz TradeRVP, Contract Surety East at Euler Hermes North America dba Allianz Trade
Anton PopovAnton Popov
Intern at Euler Hermes Services Bulgaria EOODIntern at Euler Hermes Services Bulgaria EOOD
Tomáš PlanýTomáš Planý
SALES REGIONAL MANAGER at EULER HERMES SLOVENSKOSALES REGIONAL MANAGER at EULER HERMES SLOVENSKO
Temujin HollowayTemujin Holloway
Customer Service Role at Orana Meat GroupCustomer Service Role at Orana Meat Group