Simon Frederiksen
Kallista
Summary
Dynamic professional with extensive experience in HVAC and plumbing, notably at Hallidays Heating & Cooling. Proven track record in installations and repairs, enhancing customer satisfaction through effective communication and problem-solving. Skilled in scheduling and planning, fostering team productivity while maintaining safety standards on residential projects.
Overview
25
25
years of professional experience
Work History
Subcontractor/Director
Hallidays Heating & Cooling
01.2000 - Current
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Contracting
- Installing ducted heaters, ducted refrigerated units and split systems.
- Manage Aroflow as required
- Maintain safe working conditions
Supervisor
Obrien Plumbing
04.2023 - 10.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Attended sites and completed works as required which included general plumbing, drainage and HVAC.
Education
Parkdale Secondary College
Parkdale, VICSkills
- Installations and repairs
- Heavy lifting
- Customer interaction
- Scheduling and planning
- Time management
- Job site cleanup
- Safety procedures
- Residential projects
Timeline
Supervisor
Obrien Plumbing
04.2023 - 10.2023
Subcontractor/Director
Hallidays Heating & Cooling
01.2000 - Current
Parkdale Secondary College
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