Simon Gwyther
Banora Point,NSW
Summary
Delivery professional with extensive experience at Australia Post, specializing in route optimization and customer service. Maintains an impeccable driving record while ensuring timely deliveries and efficient inventory management. Demonstrates strong attention to detail and reliability in high-pressure environments, excelling in communication and problem-solving. Proven ability to adapt quickly to changing situations, ensuring smooth operations and high customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Delivery Driver
Australia Post
Murwillumbah
07.2021 - Current
- Executed timely delivery of parcels and mail across assigned routes.
- Coordinated package sorting and organization for enhanced delivery efficiency.
- Maintained accurate records of deliveries and customer interactions to ensure transparency.
- Collaborated with team members to resolve delivery challenges efficiently.
- Ensured timely delivery of goods while adhering to speed limits and traffic regulations.
- Transported items securely to prevent damage or loss during transit.
- Loaded, secured, and unloaded cargo efficiently to optimize delivery schedules.
- Resolved customer service complaints professionally to maintain trust and loyalty.
Taxi Driver
Murwillumbah Taxis
Murwillumbah
02.2018 - 07.2021
- Ensured timely passenger transportation by navigating optimal routes.
- Maintained vehicle cleanliness through regular cleaning and inspections.
- Communicated with dispatch to enhance ride scheduling efficiency.
- Adhered to safety regulations, achieving a spotless driving record.
- Greeted customers and assisted with luggage handling.
- Provided support to disabled passengers, stowing wheelchairs and equipment appropriately.
- Assisted disabled passengers during vehicle entry and exit as required.
Bus Driver
TransLink - Surfside Buses
Tweed Heads
02.2007 - 02.2018
- Operated buses safely along designated routes, adhering to all traffic laws and regulations.
- Managed passenger fare collection, providing change as necessary to facilitate smooth transactions.
- Resolved passenger inquiries during transit, ensuring a positive travel experience.
- Performed pre-trip inspections and mechanical checks before each scheduled run.
- Assisted passengers with special needs by operating wheelchair lifts for safe boarding.
- Reported incidents occurring during route travel to management personnel immediately.
- Communicated with dispatch staff via two-way radio regarding delays and detours effectively.
- Delivered courteous customer service while addressing questions about routes and schedules.
Education
High School Diploma -
Sleaford County Secondary College
England11-1982
Skills
- Route optimization and package tracking
- Inventory management
- Vehicle maintenance
- Traffic regulations
- Customer service excellence
- Attention to detail
- Valid driver's license
- Adaptability and flexibility
- Team collaboration
- Heavy lifting capabilities
- Responsible driving
- Punctuality and reliability
- Verbal and written communication
- Time management
- Courteous demeanor
- Package scanning expertise
- Loading and unloading skills
Affiliations
- Enjoy gardening
- Spending time with family (including my dog)
Certification
- Current MR Licence
- Taxi Licence
Reference
- Steve Hopkins (Australia Post) - 0484 287 202
- Ken O'Grady (Murwillumbah Taxis) 0412 899 145
Timeline
Delivery Driver
Australia Post
07.2021 - Current
Taxi Driver
Murwillumbah Taxis
02.2018 - 07.2021
Bus Driver
TransLink - Surfside Buses
02.2007 - 02.2018
High School Diploma -
Sleaford County Secondary College