Simon Krug
Melbourne,Victoria
Summary
An industry-leading professional with a background in Business Continuity Management within the Australian financial industry, including Banking, Insurance, and Superannuation. Extensive experience specialising in Operational Resilience, IT Disaster Recovery, IT Service Continuity, Business Continuity Planning, and Crisis Management. Proven track record in developing continuity frameworks, implementing capability, and embedding a continuity culture in organisations with low or no capability. The ability to form strong relationships with stakeholders, influencing change and transformation tailored to meet risk appetites, impact tolerances, and recovery time thresholds.
Overview
14
14
years of professional experience
Work History
Asia Pacific Head of Business Continuity Management
Link Group/MUFG Retirement and Market Services
05.2019 - 08.2025
- Company Overview: Acquired Link Group in May 2024
- Lead the delivery of an integrated Business Continuity Management, IT Disaster Recovery and Crisis Management program throughout Australia and the Asia Pacific region including Australia, India, New Zealand, the Philippines, Hong Kong and Papua New Guinea. (5500 employees and 6 data centres).
- Adapt and implement a customised policy, framework, standards and processes including supporting templates and documentation for Crisis Management, IT Disaster Recovery and Business Continuity Planning for the Asia Pacific region.
- Ensure quality and compliance, in line with the Group’s Risk Management framework.
- Drive continuous improvement and provide regular reporting to clients, the Executive Leadership team, auditors (both internal and external) and regulators.
- Acquired Link Group in May 2024
- No audit findings throughout extensive internal, external and regulator Audits.
- Designed and sold the approach to Business Continuity Management for the CPS 230 requirements (treatment of disruption events, setting of tolerances, treatment of third party service providers, testing strategy etc). MUFG representing approximately 40% of the Australian Superannuation industry.
- Obtained a NIST maturity review score of four out of five (Last measured May 2024).
- Lead the Link Group/MUFG global response to Covid 19 with no impact to services delivered to clients globally.
- Built BCM capability for Hong Kong, Philippines, Mumbai, Pune and New Zealand pertinent to local regulatory requirements and business appetite.
- Designed and implemented Asia Pacific BCM Framework, Policies, Standards processes and all templates adopted globally by Link Group/MUFG.
- Rolled out Business Continuity Management Program to all Asia Pacific entities including the road show for all processes and facilitation of staff training for the program.
- Led strategic initiatives to enhance retirement services and market positioning.
- Developed and implemented operational frameworks to optimize service delivery efficiency.
- Managed cross-functional teams to ensure alignment with organizational objectives.
- Fostered relationships with stakeholders to drive collaboration and improve service offerings.
National Manager, Business Continuity Management
Link Group/MUFG Retirement and Market Services
08.2015 - 05.2019
- Lead the delivery of an integrated Business Continuity Management, IT Disaster Recovery and Crisis Management program throughout Australia supporting 3 Data Centres, 3500 employees and the Executive Leadership Team.
- Design and implement a customised policy, framework, standards and processes including supporting templates and documentation for Crisis Management, IT Disaster Recovery and Business Continuity Planning.
- Ensure quality and compliance, in line with the Group’s Risk Management framework.
- Drive continuous improvement and provide regular reporting the Executive Leadership Team.
- Implemented an integrated approach to Business Continuity and IT Disaster Recovery capability for critical business processes and dependent technology.
- Executed live IT Disaster Recovery testing with overall management of infrastructure, application and business verification teams.
- Executed live Business continuity planning exercises physically relocating staff to BCP sites and working live proving both capability and capacity.
- Attained ISO 27001 and GS007 accreditation within 2 years from a Greenfields starting position.
Disaster Recovery Manager
Superpartners
08.2011 - 08.2015
- Accountability for development and articulation of processes, standards & best practices for Disaster Recovery of IT systems and embedding these practices and standards into organisational culture.
- Management of all DR/BCP remediation required as highlighted during Disaster Recovery and Business continuity testing program.
- Lead in risk analysis for corporate functional areas to identify points of vulnerability and recommend disaster avoidance and reduction strategies.
- Assures Disaster Recovery documentation and resources required for recovery are identified and properly.
- Work with management to ensure that as new equipment, facilities, services, and systems are installed that the disaster recovery issues are addressed.
- Implemented a DR program from Greenfields to Live Site DR testing.
- Implemented Live Business continuity testing for the IT function with staff transferred and working from the BCP site for a full day.
- Raised Itil Maturity score from 1.1 to 3.92 over a 3 year period.
- Introduced methodology to link Business Continuity process to Disaster Recovery Process.
IT Disaster Recovery Lead
National Australia Bank
IT Service Continuity Manager
ANZ Bank
Recovery Management Portfolio Manager
ANZ Bank
Contingency Planning Manager
AXA Australia
Senior Disaster Recovery Analyst
AXA Australia
Education
Certified Business Continuity Professional -
Disaster Recovery International
ITIL Foundation Certificate - V2 and V3
BCS
Certificate IV - Project Management
CPMG
BCM and DR forum -
All Finance Forum
Skills
- Operational Resilience
- IT Disaster Recovery
- IT Service Continuity
- Business Continuity Planning
- Crisis Management
- Engagement and influencing at all levels from the C Suite to end users and IT technical staff
- Expert Knowledge of regulatory requirements including CPS230, CPS232, ASX Clear Guidance Rules, SEBI
- Matrix Management
- Remote facilitation
Prior Roles
- National Australia Bank, IT Disaster Recovery Lead
- ANZ Bank, IT Service Continuity Manager
- ANZ Bank, Recovery Management Portfolio Manager
- AXA Australia, Contingency Planning Manager
- AXA Australia, Senior Disaster Recovery Analyst
Timeline
Asia Pacific Head of Business Continuity Management
Link Group/MUFG Retirement and Market Services
05.2019 - 08.2025
National Manager, Business Continuity Management
Link Group/MUFG Retirement and Market Services
08.2015 - 05.2019
Disaster Recovery Manager
Superpartners
08.2011 - 08.2015
IT Disaster Recovery Lead
National Australia Bank
IT Service Continuity Manager
ANZ Bank
Recovery Management Portfolio Manager
ANZ Bank
Contingency Planning Manager
AXA Australia
Senior Disaster Recovery Analyst
AXA Australia
ITIL Foundation Certificate - V2 and V3
BCS
Certificate IV - Project Management
CPMG
BCM and DR forum -
All Finance Forum
Certified Business Continuity Professional -
Disaster Recovery International