Simon Kucukakca

I led staff training on security systems, ensuring compliance with procedures and effective key management. I facilitated clear communication and collaboration across departments to ensure efficient security operations and risk management. My role involved managing multiple security functions, overseeing critical incidents, and providing detailed reports to senior management. I maintained and optimized security equipment such as CCTV, body cameras, and radios, as well as complex systems like SiPass Access Control and Traka32 Key Management. I also coordinated infrastructure maintenance, conducting Infrastructure Vulnerability Analyses (IVAs) to guide upgrades and ensure compliance with standards. Additionally, I supervised departments, driving operational excellence and security through strong leadership, and applied risk management strategies to mitigate vulnerabilities. I managed security product upgrade projects, ensuring alignment with industry trends and organisational goals.

• Provided comprehensive training and continuous support to staff on security systems, ensuring compliance with procedures and maintaining secure and efficient key management practices.
• Excelled in fostering clear communication and collaboration across departments, officers, and stakeholders, ensuring smooth, coordinated security operations and effective risk management.
• Managed multiple security functions concurrently, ensuring the seamless running of operations and strict adherence to compliance standards.
• Led and oversaw security operations during critical incidents, providing detailed incident summaries, timelines, and reports to senior management and stakeholders for prompt decision-making.
• Managed and maintained critical security equipment such as CCTV, body cameras, and two-way radios, ensuring continuous operational integrity and security.
• Took responsibility for the optimisation and maintenance of complex security systems, including SiPass Access Control and Traka32 Key Management, ensuring they functioned effectively and securely.
• Coordinated the proactive maintenance and repair of security infrastructure, conducting Infrastructure Vulnerability Analyses (IVAs) to identify potential risks and inform infrastructure upgrades, ensuring compliance with organisational and legislative standards.
• Supervised multiple departments, including Gatehouse, Master Control, and Reception, driving operational excellence, security, and team performance through strong leadership and strategic oversight.
• Applied risk management expertise to assess and mitigate security vulnerabilities, actively managing complex situations and supporting emergency response efforts to ensure effective and secure operational processes.
• Reviewed scopes and managed projects for electronic security products and infrastructure upgrades, aligning with the latest security trends and organisational needs.

Performed daily duties in compliance with legislation, policies, and codes of conduct to ensure the safety, security, welfare, and rehabilitation of inmates. Collaborated with team members to implement strategic programs aligned with the Premier's priorities, promoting values and behaviours consistent with CSNSW policies. Managed inmate requests, conducted daily head checks, musters, and searches to ensure security and remove contraband. Supervised inmate activities, ensuring fairness, safety, and minimization of incidents. Maintained accurate records, prepared detailed shift reports, and contributed to case management in line with policy and legislative requirements.

• Undertake daily activities and duties in accordance with legislation, CSNSW and DCJ policy and procedures, values and the code of conduct to ensure the safety, security, welfare and rehabilitation of inmates.
• Collaborate with others to ensure the strategic programs to achieve the Premier's priorities are implemented. Role model and promote the values and behaviours which are in line with the Premier's priories and CSNSW policies.
• Treat other staff with respect and act in accordance with the DCJ values to build a harmonious workplace.
• Conduct daily accountability activities including musters, head checks and ongoing observation of inmates / offenders.
• Conduct searching and other detection activity to remove contraband from correctional facility or court complex and inmates / offender to enhance the security and safety for employees and inmates / offender.
• Managing inmates' requests for service or escalating them as required.
• Supervise inmate / offender activities in their respective work, residential or other approved areas ensuring all activities are conducted in accordance with the principles of fairness and equity and that efficient safe practices are employed to ensure maximisation of inmate / offender security and duty of care, and minimisation of incidents and accidents.
• Undertake all custody related administrative duties within the area and provide clear and detailed reports to senior personnel at the completion of shifts as required that relate to daily occurrences to contribute to the continuity of the effective operation of the area.
• Contribute to, prepare and maintain all inmate / offender records to a high standard relating to the area of responsibility which may include receipt, discharge, warrants and bail charges in custody.
• Actively participate and contribute to case management for an assigned case load in accordance with CSNSW policy and legislative requirements.

Responded to critical emergencies, including disturbances, medical situations, and security breaches, leading a team to ensure swift containment and adherence to standard operating procedures. Made real-time decisions during incidents, delegating tasks and ensuring effective actions. Managed external responders, facilitated communication between internal teams and emergency services, and ensured smooth collaboration. Conducted proactive security patrols to identify vulnerabilities, enhancing safety and reducing incidents. Maintained detailed incident reports for senior management and regulatory review, demonstrating strong leadership and decision-making skills in emergency response situations.

• Responded promptly to critical emergency situations such as major disturbances, medical emergencies, and security breaches, ensuring swift action and containment.
• Led a team of security officers and detainee service staff to ensure rapid and effective responses, ensuring that all team members adhered to standard operating procedures.
• Made real-time decisions during emergencies to determine the best course of action, delegating tasks to team members and ensuring that critical actions were performed swiftly and effectively.
• Led the on-site management of external responders during critical events, providing them with relevant information and ensuring smooth collaboration.
• Facilitated the handover of information between internal security teams and external emergency services, ensuring that all parties were aligned on the situation and required actions.
• Skilled in fostering clear communication and collaboration between departments, officers, and stakeholders to ensure effective and efficient security management.
• Coordinated with external emergency services, such as fire departments and law enforcement, to manage critical incidents effectively.
• Conducted proactive security patrols and assessments to identify and address security vulnerabilities, resulting in enhanced safety and reduced incidents.
• Prepared and maintained detailed incident reports, documenting all actions taken ensuring comprehensive records for review by senior management and regulatory bodies.
• Played a key role in emergency response procedures, ensuring the safety of detainees and staff during critical events, showcasing strong leadership and decision-making skills.
• Streamlined information flow between departments through the creation of efficient reporting systems for accurate situational awareness updates.