SIMON LEE
North Parramatta,NSW
Summary
Organized Team Leader with good administrative and recordkeeping abilities. Keeps teams on track and on schedule with great facilitation and problem-solving abilities. Computer savvy and quick learning. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
26
26
years of professional experience
Work History
Coordinator
Parramatta Baptist Church
12.2022 - Current
- Coordination
- Duties include Coordinating, recruiting and training up to 40 volunteers and maintaining a 4- monthly roster
- Regular engagement with the Sunday Lunch crew and the participants and provide practical and emotional support for those that need it
- I have just received membership to the Homelessness Interagency meeting bimonthly in Parramatta.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Team Leader
Catholic Healthcare - Aged Care Assessment Services
07.2015 - 04.2022
- Overseeing and providing supervision and support for 16 staff over the 5 regions
- Managing KPIs and ensuring cohesion over the whole team; Staffing and recruitment; Whilst managing a small case load whilst the service is in brand new development.
Assistance with Care and Housing - Coordinator
Catholic Healthcare
Western and Northern Sydney, NSW
04.2022 - Current
- Case Management of up to 50 clients with Hoarding and Squalor disorders and clients who are at risk of Homelessness; Who are homeless; or have tenancy issues due to this disorder; This includes a high level of Mental health support and organizing cleans and rubbish removal in order to install permanent home services to maintain their independence and ensure that the disorder is managed well
- Engaging and maintaining consent and rapport with the client is the number one priority; Clients are vulnerable and often come with previous trauma or loss issues that need to be handled gently and carefully.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Community Options Coordinator and Interim Team Leader
The Forsight Foundation
12.2014 - 06.2015
- Responsible for Case management of a case load of up to 35 to 50 people who have complex needs; Managing and coordinating care services and support workers to enable independent living at home; Clients have a range of needs from various disabilities; Mental health issues; Hoarding and Squalor and homelessness
- As a team leader I was responsible for my own case load and supervision of 4 to 5 Case managers program budgets and KPI's for the Community options team.
Residential Support Worker
North West Disability Service
08.2013 - 12.2014
- Support worker Role in a house looking after the daily living needs of 5 adults with multiple disabilities mainly disabilities of the sight and hearing senses.
Coordinator
Leisure Programs
03.2012 - 01.2014
- Overseeing and managing the programs
- Including staffing, creating individual plans, and facilitating support to people with various forms of disability
- Primarily for Young people and children but do provide support for adults as well.
Assistant coordinator of Wednesday Night Homeless Park Ministry
Pathways Church
01.2010 - 01.2014
- Prepare meals and load the truck setup and facilitate a meal for the homeless every Wednesday night and provide prayer, conversations and some support for the people who are living rough in the community
- This ministry is currently run by Pathways Church and is the partner of PBC Parks Ministry
- Youth Leader and regular Preaching opportunities with Westside Church, Organize and facilitate Westside Youth group on Friday night and weekly bible studies
- Often with Kids at risk and with difficult behaviors
- Short term Missions to The Philippines; Malaysia and Indonesia 2005 to 2016
- Supporting churches and an orphanage with bible camps and regular preaching with interpreters
- Trips would take 2 to 3 weeks with regular engagement every 2nd year.
Team Leader Community Options
Diverse Community Care
08.2010 - 07.2011
- Team Leader for a team of 12 Case Managers for a Community Options Program
- Was also over seeing a Hoarding and Squalor program for people with complex needs; Setting up high level clean ups and ongoing Case management and support
- Community Options is for Frail aged and People who have a disability to live independently in the community, and to prevent them to live independently in the community
- Leading team meetings, individual supervision, internal training and policy writing
- Staff Management was integral to the role
- I was also involved in several community forums involving community care organizations this allowed for good networking
- Working within the confines of a budgeted funding package.
SWS HASICoordinator
New Horizons
09.2006 - 08.2010
- Responsible for running the HASI program for SWS
- HASI stands for Housing Accommodation Support Initiative
- Coordinating a support service for people with a High needs mental Illness
- Supervising up to 10 staff and currently have 11 clients
- I liaise with Health and Housing professionals on a regular weekly basis to provide the most holistic approach to an individualised support program as possible
- Our main purpose is to allow people with a high rate inpatient history to recover and regain independence within the community
- The role involved networking, skills development, policy writing
- All aspects of staff development and client case management
- Working within the confines of a budgeted funding package that needed to be reported every month.
Service Coordination Manager/ Support Worker
Wareemba Community Living
01.1998 - 09.2006
- This is a specialist Brain injury support service
- Responsible and capable of Recruiting, interviewing, training, disciplining, rostering and monitoring staff
- Direct client support, case management, advocation for social and recreational options, employment options, living skills options, personal care and manual handling where needed
- Responsible for up to 16 clients at any given time and up to 50 staff
- I work as part of a team of managers but often working in isolation
- I report to an executive director and require minimal supervision.
Education
Master of Management - Community Management - Masters of Management
01.2005
Advanced Diploma - Community Sector Management - Community Management
01.2010
Cert III in Disabilities -
01.2012
Cert IV in Community Welfare -
01.1998
Skills
- Case Management
- Rostering
- Financial Management
- Project Management
- Staff Supervision
- Motivation and Encouragement
- Networking and relationship building
- Mentoring
- Service planning
- Risk Management
- Mission-oriented
- Interpersonal communication skills
Languages
Proficient (C2)
English
Timeline
Coordinator - Parramatta Baptist Church
12.2022 - Current
Assistance with Care and Housing - Coordinator - Catholic Healthcare
04.2022 - Current
Team Leader - Catholic Healthcare - Aged Care Assessment Services
07.2015 - 04.2022
Community Options Coordinator and Interim Team Leader - The Forsight Foundation
12.2014 - 06.2015
Residential Support Worker - North West Disability Service
08.2013 - 12.2014
Coordinator - Leisure Programs
03.2012 - 01.2014
Team Leader Community Options - Diverse Community Care
08.2010 - 07.2011
Assistant coordinator of Wednesday Night Homeless Park Ministry - Pathways Church
01.2010 - 01.2014
SWS HASICoordinator - New Horizons
09.2006 - 08.2010
Service Coordination Manager/ Support Worker - Wareemba Community Living
01.1998 - 09.2006
University of Technology, Sydney, - Master of Management - Community Management, Masters of Management
Mental Health Coordinating Council - Advanced Diploma - Community Sector Management, Community Management
Baulkham Hills - Cert III in Disabilities,
TAFE NSW - Cert IV in Community Welfare,
References
Stephen Bates - Senior Pastor Parramatta Baptist Church - Phone: 0416129733
Amanda Crowfield - Team Leader Aged Care assessment services - 0423755086
Alexina Arnold - Manager Aged Care assessment services - 0423755085
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