Simon Linh
Melbourne,Victoria
Summary
Looking for a digital Marketing role with experience in corporate communications. Strong exposure to implementing overall communications and marketing plans in support of corporate objectives. Excellent writing, editing and proofreading skills. Employs good judgment and manages projects from beginning to end.
Overview
2
2
years of professional experience
Work History
Digital Service Advisor
NAB
2021.11 - 2022.03
- First contact with customers, Over 3000 customer interactions closed from start to finish
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Warehousing
Chiropedic Beddings
2020.01 - 2021.01
- Oversaw all products leaving the warehouse to ensure accuracy and integrity of shipments
- Inspected and researched all discrepancies in inventory and tracking
- Coordinated transfers of materials between several warehouses.
Retail Assistant
Cotton On
2021.11 - 2022.01
- Operate cash registers and handle cash, credit, and debit transactions accurately, maintaining a balanced cash drawer at the end of each shift
- Handle customer complaints and issues effectively, resolving conflicts to ensure a positive shopping experience.
Education
Bachelor of Arts - Marketing
Royal Melbourne Institute of Tech
Melbourne, VIC10.2021
Master of Finance -
RMIT UNIVERSITY
Melbourne12.2022
Skills
- Strong Customer service skills
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
References
Available on request
Hobbies: Freelance editing
A short-form video editor specializes in creating concise, engaging videos typically lasting under a few minutes. They focus on crafting quick, impactful content for platforms Instagram Reels, and Tik Tok.
Timeline
Retail Assistant
Cotton On
2021.11 - 2022.01
Digital Service Advisor
NAB
2021.11 - 2022.03
Warehousing
Chiropedic Beddings
2020.01 - 2021.01
Bachelor of Arts - Marketing
Royal Melbourne Institute of Tech
Master of Finance -
RMIT UNIVERSITY
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