Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simon Mitrevski

Taylors Arm

Summary

Building and deploying corporate SOE images Administering Backup Exec,TSM and Carbonite Server Backup Expertise in videoconferencing systems VMware andI BMSANStorage AdministeringCiscoVOIP and call manager systems Working withinITIL guidelines High Availability/DisasterRecoveryImplementations Extensive experience withqualifyingopportunitiesforCloud HA/DR andMigrationImplementationfor bothin premise andCloudenvironment Strong understandingofAWS, IBM Soft-Layer andAzure Cloud Ability to manage andimplement Infrastructure in DataCentres Carbonite DataProtection,Webroot DataSecurityproducts PRE-SALESEXPERIENCE Over 7yearspresalesexperience withexpertise in clientrelationship management,customer satisfaction, retention,and people management. I possessastute businessunderstandingandexperiencedin contributingto strategic planning,delivering improvementsin technicalsolutions,negotiations and budgetsandcostings.

Overview

23
23
years of professional experience

Work History

Webroot/Carbonite, Webroot, Computing
11.2019 - Current
  • Solutions ConsultantANZ,Carbonite+, Key Duties Manage customer evaluationsand acceptance criteria fromcustomers Technical Account Managementand Escalation Ownership Technical advocate withinthe company Provide input andleadershipfor custom training programs for channel partners Working withChannel AccountManagersto buildpipeline and bring newopportunities Deliver training, technical demonstrationsand presentations ```
  • AvailabilitySolutions / Team

Presales Engineer

02.2013 - 11.2019
  • Providingeffective strategiesandtechnologiesto protect dataand provide fast recovery Engage withclientsproviding technical expertise onnetworkdesign for mediumto large sites Generationof technical designdocumentation aligned to clientrequirements Assist in generationand qualificationof salesopportunities Working closelywithcustomers to understand andcapture requirements Training/Demonstrationsof all partner products Assisting customerswiththeir Disaster Recoverrequirement andexecutingDR tests Maintain businesscontinuityand disaster recoveryplans Ensuring that the company’sproduct can deliver on the customers’requirements Provide Leadership,Management andMentoring to stakeholdersby training,guidance, recommendationsandongoingassistance throughSolution andDesign
  • Achievements Implementation/DesignofDisaster Recoveryand HighAvailability solutions for customers Completed Wintel migrations for mediumto large environments Successfullyimplemented Disaster Recoverysolutionsfor endcustomers to the public/private cloud Assisting newand existing customerswithexceedingcustomer satisfaction Earned the role of a trustedconsultant on solutionproposals – clientfeedback to business Optimised keyexistingpartner accounts - grewmarket share andrevenue by 35%

TechnicalLead/Network Infrastructure Manager

Ansvar Insurance
07.2011 - 01.2013
  • ManagedoutsourcedInfrastructure providers,as well as Ansvar infrastructure andsupport staff,to ensure systems availability andperformance SLA’sare maintained
  • Liaised withEcclesiastical IT to ensure transparent systemsaccessacross the group
  • Achievements DR Site - Relocated/re designedDR toa scalable andefficientplatform UpgradedIT HelpdesksystemandimplementedSLA’s WAN Infrastructure refresh– Upgraded/relocatedprovidersandredesigned WANfroma layer 2 managednetwork toa Layer3MPLSnetwork
  • RelocatedSydneyBranchoffice Reduce IT budgets and TCO Managedvendorrelationshipstoensure SLA’s are beingmaintained Managedinternal ITstaff andimprovingthe work ethic

Network Administrator

Honda Australia
06.2001 - 07.2011
  • Managing andproviding technical support for all matters relating to the Honda Australia Networkincluding the deployment and decommissioning of server hardware and server SOE software installations
  • Providing after hours on call technical support for high impact support requests
  • Managing and providing technical expertise for projects within the Technical Infrastructure
  • Department
  • Thishas involved the scheduling of meetings, devising project plans, delegation of tasks where required, working independently to complete the projects whilst liaising back to the IT Manager and adhering to project deadlines
  • Providing prompt and professional field supportto all Branch Officesin Australia Administering and Managing Honda’s VM Environment, IBM NetApp Storage Administering Backup TSM and Backup Exec environment Maintaining Cisco VOIP phones and blackberry mobile devices Creating and maintaining technical documentation Mentoring Junior Staff Devisingcurrentand efficient technical processes for both new and existing tasks
  • Liaise with 3rd partiesforsupportandprojectimplementation
  • Achievements UpgradedHonda’senvironmentfromWindowsNT4.0 to Windows2003Active Directory Managingthe integration ofall newDesktop/Laptopequipmentthroughout the Honda AustraliaNetwork Successfully ImplementedCiscoPhone and Call Managersystem toall HondaAustralia Offices Successfully implementeda VM environment andvirtualised80physical servers.Liaisedwith consultants toensure configuringandorderingofsystemwasstreamline Createddisaster recoveryandhigh availabilitydocumentation Currentlycompleting implementationplan forrelocationfor disaster recovery site

Education

Microsoft 2154Implementing& Administering Windows2000 Achieved -

VM CertifiedProfessional
2003

Implementing and Maintaininga DominoR5ServerInfrastructure Achieved -

ManagerTools Podcast Ongoing
2002

Excom Education– A+ Certification Hardware/Software Achieved -

Excom Education
2001

MicrosoftCertifiedSystems Engineer(MSCE) -

2001

VCP3.5) Achieved2009 Double Take Certified Achieved2013 CCNA – CiscoCertifiedNetworkAssociate Achieved2019 ITIL FoundationCertification Achieved2019 -

2000

VisionFix Software Achieved -

1999

MicrosoftCertifiedProfessional(MCP) Achieved -

Excom Education
1999

Skills

  • TECHNICALEXPERIENCE& SKILLS
  • Microsoft Service Operating Systems (2008\20012\2016\2019)
  • MicrosoftActive Directory,Exchange,Lotus Notes and Office 365
  • Maintaining andsupporting IBM, Dell and HP server hardware
  • Configuring Cisco switches and routers
  • LAN, WAN, TCP/IP, HTTP, FTP, VPN, Firewalls, SA2000

Timeline

Webroot/Carbonite, Webroot, Computing
11.2019 - Current

Presales Engineer

02.2013 - 11.2019

TechnicalLead/Network Infrastructure Manager

Ansvar Insurance
07.2011 - 01.2013

Network Administrator

Honda Australia
06.2001 - 07.2011

Microsoft 2154Implementing& Administering Windows2000 Achieved -

VM CertifiedProfessional

Implementing and Maintaininga DominoR5ServerInfrastructure Achieved -

ManagerTools Podcast Ongoing

Excom Education– A+ Certification Hardware/Software Achieved -

Excom Education

MicrosoftCertifiedSystems Engineer(MSCE) -

VCP3.5) Achieved2009 Double Take Certified Achieved2013 CCNA – CiscoCertifiedNetworkAssociate Achieved2019 ITIL FoundationCertification Achieved2019 -

VisionFix Software Achieved -

MicrosoftCertifiedProfessional(MCP) Achieved -

Excom Education

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Simon Mitrevski